Frequently asked questions

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For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center:

For phones in the Philippines, international calls, and domestic long- distance:

(+632) 889-10000

For domestic toll-free calls:


For International toll-free calls:

View list of numbers

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Shop and pay online

Make your BPI Online account a new way to pay.
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Cash in to eWallets

Conveniently load your prepaid accounts and eWallets.
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Load prepaid accounts and ewallets

Conveniently load your prepaid accounts and E-Wallets.
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