1. Go to the Facebook page of the merchant and tap on their chat icon.
2. Select “Get Started,” then “Shop Now.”
3. Shop and add your items to your cart.
4. Upon checkout, select “BPI” as your payment method.
5. Enter your BPI Online username and password.
6. Select the account you wish to cash in from.
7. Enter the One-Time PIN sent to your registered mobile number, and tap “Verify.”
Security features
Trusted partners
Shop & pay with our official list of partner apps & websites.
One-Time PIN
Ensure your transactions with our OTP verification.
email notification
Get notified through email for every transaction.
Strong encryption
Make sure to check for the padlock symbol and URL in your browser.
How to shop and pay online
Step 1
Upon checkout on our partner website, select BPI Online or Online Banking as the mode of payment.
Step 2
Log in your credentials and enter the amount to pay.
Step 3
Once you receive your One-Time PIN (OTP), enter the PIN and click “Submit.”
Step 4
A confirmation screen on the website or app will reflect the details of your successful transaction.
Our partners for your essential needs
Shop & pay for your essential needs with Aide, Anson's, Healthy Options, Jazzpay, JustPayto, Kumu, Lenovo, Manila Water Company, Philcare, Shopee, Shop SM, SunLife Grepa Financial, Tendopay, Watsons, and ZALORA.
Make celebrations possible with Amici, Bacchus, Boozy.PH, Bounty Fresh, Caramia, Conti's, Frozen MNL, Gringo, Honeybon Café, Krispy Kreme, Mary Grace, Max's, Sharetreats, and Yellow Cab.
Get everything you need online with Pacific Bay and Sanitary Care Products Asia.
Pay-on-Facebook Messenger with Belle De Jour, Big Chill, Candid Coffee, Crazy About Papers, Lumina Homes, The Mercato Central Group, Mimi & Bros., On-Ward, Tiny Buds, and Yes Efren's Special BBQ.
Frequently asked questions
How to pay via Facebook Messenger app with BPI Online?
How do I know if my payment was successful?
Aside from a confirmation page that will appear every time your transaction was succesful,an SMS and email confirmation will be sent to your registered mobile number and email confirming successful linking and payment with your BPI Online account.
I want to return an item or make a refund on the recent purchase that I made, what should I do?
To request for any return of item, refund, or raise any issues in terms of delivery of goods or service purchased online, BPI highly encourages its customers to communicate with the partner app/website in the event where problem arises in a transaction. Customer should contact the partner app/website directly for any issue relating to the item or service purchased and shall apply its refund/return policies.
How soon will my payment reflect?
Payment to our partner brands through BPI Online is real-time.
Is there a convenience fee for every purchase?
Fees may apply depending on the partner brand.
| Deposits are insured by PDIC up to P500,000 per depositor. | BPI is regulated by the Bangko Sentral ng Pilipinas