If you need any assistance on your loans, you may reach us through the following channels.
You may also refer to the frequently asked questions.
Metro Manila
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
4/F BPI Family Savings Bank Head Office
Dela Rosa St. cor. Paseo de Roxas, Makati City | (+632) 889-10000 Option 4-3-2 | RetailLoanCare@bpi.com.ph |
Baguio
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BFB Malcolm Branch Building, Agoncillo Street corner Perfecto Street, Malcolm Square, Baguio City | (+074) 422-0454 | LoanCareBaquio@bpi.com.ph |
Laoag
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BFB Laoag Branch, FR Castro Avenue, Laoag City | (+077) 600-0473 | LoanCareBaquio@bpi.com.ph |
Dagupan
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F PI Building, Arellano Street corner AB Fernandez Avenue, Dagupan City | (+632) 995-0833954 | LoanCareDagupan@bpi.com.ph |
Tuguegarao
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Tuquegarao College Avenue Branch, College Avenue corner | (+632) 919-0805425 | LoanCareTuquegarao@bpi.com.ph |
San Fernando
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
G/F BPI Building, Jose Abad Santos Avenue, City of San Fernando, Pampanga | (+632) 905-2703526 | LoanCarePampanga@bpi.com.ph |
Lipa
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Building, J.P. Laurel | (+632) 910-8475724 | LoanCareLipa@bpi.com.ph |
Naga
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
BPI Caceres Branch, Caceres Street | (+054) 472-2208 | LoanCareNaga@bpi.com.ph
|
Bacolod
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Bacolod Main Branch, | (+034) 709-1883 | LoanCareBacolod@bpi.com.ph |
Cebu
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
3/F Ayala Life-FGU Center Cebu, Cor Mindanao Ave. and Biliran Street, Cebu Business Park, Cebu City | (+032) 231-5273 | LoanCareCebu@bpi.com.ph |
Iloilo
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Building Gen. Luna Highway Branch, Gen. Luna Street, Iloilo City | (+033) 509-9014 | LoanCarelloilo@bpi.com.ph
|
Cagayan de Oro
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Lapasan Branch, | (+088) 880-9660 | LoanCareCdo@bpi.com.ph |
Davao
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F BPI Davao Lanang Branch, | (+082) 235-3554 | LoanCareDavao@bpi.com.ph |
General Santos
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
BPI J. Catolico Branch, J. Catolico Ave., | (+632) 917-5862778 | LoanCareGensan@bpi.com.ph |
Zamboanga
Complete Address | Loan Services Contact Numbers | Email Address |
---|---|---|
2/F, BPI Veterans Branch Bldg., Veterans Avenue, Zamboanga City | (+062) 991-2071 | LoanCareZamboanga@bpi.com.ph
|
For inquiries about your Auto Loan, you may reach us via SMS.
1. Send an SMS to (+632) 917-8910000
Use the format: Loancallback<space>Loan Account Number<space>Loan Account Name<space>Email Address<space>Contact Number<space>Brief Concern/Inquiry
2. Please expect a call from us within 1-2 banking days to verify the details of your inquiry