- Important Announcements
- Changes to your Unit Investment Trust Funds (UITFs)
- ATM/CAM and POS Advisory
- Advisory on Finance Charges and Service Fees for BPI Credit Cards
- Updates on your Finance Charges and Minimum Amount Due
- Advisory on Fees
We will undergo a major systems upgrade on October 19, 2019 (Saturday), from 12:01 AM to 11:59 PM. This is in line with our continuing efforts to provide more advanced services and capabilities for you.
During this time, our online banking, mobile app, BizLink and ELink platforms, ATMs, CAMs, and Debit Card services will be temporarily unavailable. Likewise, all branches will be closed from October 19-20. Our credit card and prepaid card services will remain accessible.
Please plan your weekend transactions accordingly.
Starting January 1, 2020, a client should have and shall maintain the following eligibility criteria to enjoy the privileges and benefits of the BPI Preferred Program:
a. A minimum of Five Hundred Thousand Philippine Pesos (P500,000) or its foreign currency equivalent in Total Relationship Balance (TRB). TRB includes the client’s total funds in Deposits (Current and Savings accounts monthly average daily balance, and Time Deposits value) and Investments held in BPI or BPI Family Savings Bank.
b. All products availed by client should always be maintained in good standing.
Please be advised of the new minimum opening requirement for a Regular Savings Account with Debit Card.
New Minimum Opening Requirement
Minimum Monthly ADB
Balance to Earn Interest
Interest Rate Per Annum
New BPI customers
Sept. 10, 2019
Existing BPI customers
Nov. 10, 2019
Effective October 6, 2019, BPI’s hotline number will now be 889-10000, in compliance with the memorandum of the National Telecommunications Commission that all telephone numbers in the “02” area code will have 8 digits.
Below are the new ways to dial the BPI hotline number:
|Type of Call||Number to Call|
|International Calls||+63 2 889-10000|
|Domestic Long Distance||02 889-10000|
|Mobile Phones in the Philippines||+632 889-10000; or 02 889-10000|
|Domestic Toll-free Number (PLDT)||1 800 188 89-100|
|International Toll-free Numbers||See the list|
During the migration, there will be a downtime period from 12:01AM to 5:00AM. In order to service your banking needs during this period, we will be providing Globe mobile numbers, which will be announced on a later date.
Published on August 28, 2019
When using your BPI Debit card for ATM withdrawals outside the Philippines, please take note of the following tips for hassle-free transactions:
1. Check if your account has sufficient balance before withdrawing. Check your available balance through BPI Online or BPI Mobile app, free of charge. If you don't have access to BPI Online or BPI Mobile app, you may go to any Cirrus or Mastercard-affiliated ATM to check your balance*. *A balance inquiry transaction is subject to a fee.
2. Withdraw within your card's limit. Find out your daily transaction limit here. If you have a BPI Debit Mastercard and your limit is not enough for your trip, you may opt to increase your card's limit via BPI Online real-time. You may increase your daily card limit up to P60,000 for ATM withdrawals and P250,000 for in-store purchases.
Know how to adjust your card’s limits. If you don't have access to BPI Online yet, kindly visit any BPI branch to request for access.
Please be advised that effective November 1, 2019, the fee for denied BPI Debit card withdrawals from ATMs outside the Philippines will now be USD 1.00. This applies to all BPI, BPI Family Savings Bank, and BPI Direct debit cards whose withdrawals were declined due to insufficient balance or because the withdrawal limit was exceeded.
Check here for a complete list of other ATM fees for international transactions.
Published on August 28, 2019
Starting 15 September 2019, we will be updating the terms of select UITFs such as cut-off times, fees, and minimums.
All funds/products managed by BPI Asset Management and Trust Corporation are Trust and/or Investment Management Funds. These are NOT DEPOSIT products and are not an obligation of, or guaranteed, or insured by BPI Asset Management and Trust Corporation and are not insured by the Philippine Deposit Insurance Corporation (PDIC). Due to the nature of the investments, yield and potential yields cannot be guaranteed. Any income or loss arising from market fluctuations and price volatility of the securities held by the Fund, even if invested in government securities, is for the account of the investor. As such, units of participation of the trustor in the Fund, when redeemed, may be worth more or be worth less than his/her initial participation/contribution. Historical performance, when presented, is purely for reference purposes and is not a guarantee of future results. The Trustee is not liable for losses, unless upon willful default, evident bad faith or gross negligence. Trustors are advised to read the Declaration of Trust, which may be obtained from the office of the Trustee, before deciding to invest.
BPI Asset Management and Trust Corporation (BPI AMTC) is a subsidiary of the Bank of the Philippine Islands. For any inquiries and complaints relating to our services and products, you may call our hotline: 89-100, send an email to email@example.com or write a letter addressed to BPI Asset Management and Trust Corporation - Consumer Assistance Office, 7/F, BPI Buendia Center, Sen. Gil J. Puyat Avenue, Makati City 1209.
BPI AMTC as Trustee / Investment Manager is supervised by the Bangko Sentral ng Pilipinas (BSP) with telephone number (632) 708-7087 and e-mail address: firstname.lastname@example.org.
Published on August 15, 2019
To help serve you better, we will undergo a scheduled system maintenance activity on August 11, 10PM to 11PM, and on August 12, 12AM to 3AM Philippine Standard Time (PST).
During this period, your Debit Mastercard transactions using our ATMs, Cash Accept Machines (CAMs), and POS terminals and other banks will be temporarily unavailable.
Please plan your transactions accordingly. Thank you.
Published on August 09, 2019
Please be advised that the implementation of the new minimum amount due computation for your BPI and BPI Family Savings (BFSB) Credit Cards has been moved to June 6, 2019.
The Minimum Amount Due shall be computed based on the Total Outstanding Balance as follows:
|If Total Outstanding Balance (TOB)||Minimum Amount Due (MAD)|
|a) Less than or equal to Php 850||Total outstanding balance.|
|b) More than Php 850|
3.57% percent of retail purchases, cash advances, fees and charges, installment amortizations and 100% of past due amount or P850, whichever is higher will be applied:
a) if computed amount is less than P850 = MAD is P850
The new finance charge computation has been moved to July 4, 2019.
The interest computation of the unpaid balance from the previous Statement of Account (SOA) shall be computed based on the Daily Balance vs. the current Average Daily Balance. The daily interest is computed by multiplying the daily balance with the daily interest rate for each day (360 days annually) and will be aggregated within the statement period. Refer to the FAQs for the sample computation.
See sample effective interest rate computations below;
Reminder: In accordance with BPI Credit Card/BPI Family Savings Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFSB Credit Card indicates that you have read, understood, and accepted these terms. For concerns or queries, you may call us at (02) 89-100 for Metro Manila or 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers), and 63 + 2 + 89-10000 for mobile phone and international access.
Published on June 06, 2019
Please be advised that there will be changes that will be applied to your BPI and BPI Family Savings credit card/s effective last quarter of 2019:
|Finance Charge (FC) Computation|
|Minimum Amount Due (MAD) Computation* of 3.57%|
*If you have multiple cards, the Minimum Amount Due for each card will be summed up and reflected in your statement of account as Total Minimum Amount Due.
|Special Installment Plan (SIP) Loan Service Fee|
Published on August 8, 2019
Starting July 1, 2019, some BPI Online and Mobile app features will have a fee:
Transfer to own and enrolled accounts
|Dollar to Peso Transfer*||FREE|
|Transfer to unenrolled accounts via QR code||FREE for a limited period|
|Transfer to unenrolled 3rd party account (except via QR code)||PHP 10 / transaction|
|Transfer to other banks via Instapay*||PHP 50 / transaction|
Enroll your 3rd party account/s to continue enjoying fund transfers at no cost. Just visit any branch or mail a signed Third Party Account Enrollment Form. Here's how.
Published on May 30, 2019
Starting February 18, 2019*, you can no longer use all old BPI ATM/Debit cards without the EMV chip.
Click here to know how to replace your non-EMV card.
For more details, click on the Frequently Asked Questions below:
For Overseas Filipino clients
Old BPI ATM/Debit cards of Overseas Filipino clients* without the EMV chip can no longer be used starting June 30, 2019. To know how to replace your non-EMV card, click here.
*Overseas Filipino clients with international ATM/Debit transactions for the past 18 months are excluded.
Published on May 28, 2019