No. The prepaid card has been fully deactivated and can no longer be used for any transactions, including purchases, withdrawals, or reloading.
Announcements
Jun 03, 2025
Effective July 3, 2025, a monthly maintenance fee of PHP 350 will be applied to all prepaid cards that retain a remaining balance. This fee replaces any previously disclosed inactivity or maintenance charges, as outlined in the Terms and Conditions and the fees table.
You may continue to transfer the remaining balance to your BPI deposit account or VYBE wallet by calling our 24-hour BPI Contact Center at (+632) 889-10000 or visiting any BPI branch.
If you haven't set up a BPI deposit account, requested a Debit Mastercard, or signed up for VYBE to transfer the remaining load balance, you can easily do so by accessing the links:
Frequently asked questions
Can I still use my prepaid card to make transactions or reload?
Is this fee a one-time charge or recurring?
The PHP 350 maintenance fee is a monthly recurring fee that will be deducted from your balance until the balance reaches zero or you have transferred the remaining balance to your BPI Deposit Account or Vybe wallet.
What should I do if I want to transfer my remaining balance?
You may request to transfer your remaining balance to your BPI deposit account or VYBE wallet by calling our 24-hour BPI Contact Center at (+632) 889-10000. You may also visit any BPI branch. Please bring your prepaid card and a valid ID.
How can I know my current balance?
You can check your remaining balance by calling our 24-hour BPI Contact Center at (+632) 889-10000. Please be ready to provide your card number and valid identification for verification purposes.
Who do I contact for any concerns or queries?
For inquiries and comments, please send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
| BPI is regulated by the Bangko Sentral ng Pilipinas