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Transfer funds via InstaPay
Conveniently and securely transfer funds from your BPI account to other local banks via BPI Online and BPI Mobile app.
How to use
Transaction Fee (Per Transaction)

Php 50*

Availability

24/7

Crediting

Real-Time

Transaction Amount Limit (Per Day)

Php 50,000*

Number of Transactions (Per Day)

No limit*

Service features
Convenient

Instantly transfer funds to your friends, families, or other bank accounts via BPI Online and BPI Mobile app.

Available 24/7

Transfer funds anytime, anywhere thru BPI Online or BPI Mobile app.

Safe and secure

No need to withdraw money and physically deposit it to another bank.

*The maximum aggregate amount for InstaPay and BPI Transfer to Anyone feature is only up to PhP 50,000 per day, for every regular BPI Peso Savings or Checking Account (source account). A fee of PhP 50 is charged for every transaction when sending to other banks and e-money issuers.

How to transfer funds to other banks
  1. Log in to BPI Online or BPI Mobile app.
  2. Select Transfer Money >> Transfer to another bank.
  3. Select the bank you want to send money and fill in the details.
  4. Confirm the details and enter the One-Time PIN (OTP) that will be sent to your registered mobile number.
Use InstaPay in BPI Online and BPI Mobile app
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Frequently asked questions

What is InstaPay?

InstaPay is an interbank funds transfer service under the National Retail Payment System (NRPS) of the Bangko Sentral ng Pilipinas (BSP) which allows clients to electronically transfer funds up to PhP50,000, between their BPI account and other accounts in participating banks and financial institutions in the Philippines, anytime, anywhere.

How do I transact via InstaPay?

You may transact via InstaPay by logging in to your BPI Online or BPI Mobile app, and following the steps below:

1. Select Transfer Money >> Transfer to another bank
2. Select the bank you want to send money and fill in the details
3. Confirm the details and enter the One-Time PIN (OTP) that will be sent to your registered mobile number.

If you are not yet enrolled in BPI Online, click here to enroll.

What is the allowed maximum amount and number of transactions?

The maximum amount per transaction is PhP 50,000. There is no limit on the number of transactions, however, the maximum aggregate amount for InstaPay and BPI Transfer to Anyone feature is only up to PhP 50,000 per day per account.

How much is the transaction fee?

A fee of PhP 50 is charged for every credit transaction when sending to other banks or e-money issuers.

What is the availability of the service?

InstaPay is available 24 x 7 via BPI Online and BPI Mobile app

When will the funds be credited to the Recipient’s Account?

Funds transferred via InstaPay will be credited to the recipient's account real-time.

Who is the clearing switch operator of InstaPay?

Bancnet is the designated clearing switch operator for InstaPay.

Are these services secured?

Yes, transactions carried through InstaPay are secured following the BSP-mandated and bank security standards.

How do we ensure the accuracy and security of the transactions?

InstaPay in BPI Online and BPI Mobile app requires a one-time pin verification process to ensure the security of the transaction.

What are the possible purposes or types of transactions than can be made via InstaPay?

The following are the possible types of transactions that can be made via InstaPay.

• Payments to friends or families.
• Payments that are urgent.
• Instant payments in exchange for the release of goods and services.
• An alternative to cash.

What BPI accounts are eligible for InstaPay transfer service?

Regular BPI Peso Savings or Checking Account of individuals and corporations can be used a source account for InstaPay for sending and receiving funds.

USD accounts, Time Deposit, Save-up, SBA/Merchant or Collection Accounts, and Prepaid Cards are not eligible to send/receive funds.

Can InstaPay be used to transfer funds to a non-participating institution?

No, you can only make transfers between accounts maintained with InstaPay participating institutions.

What are the InstaPay participating banks or financial institutions?

Click here for the list of participating banks and financial institutions. You may also visit the BSP website at www.bsp.gov.ph to get regular updates on the participating institutions.

Is it required to pre-enroll the bank accounts that will be the recipient of the funds?

It is not required to pre-enroll the recipients’ accounts. You just need to indicate the beneficiary’s complete details when making the transaction.

Will I be notified regarding the status of transaction?

Yes, you will receive a notification of your transaction.

Can I make scheduled transactions?

No, you can only make real-time transactions.

Can I request for cancellation of the transaction?

Once your account has been debited, the transaction is considered final and can no longer be cancelled.

Will the system be able to determine if a wrong beneficiary account number or name was inputted?

No. Therefore, it is important to confirm the accuracy of the receiving account information before proceeding to send the funds.

Can I request for funds to be recovered if I entered the incorrect account details and the transaction pushed through?

As long as a valid account number is provided, whether or not it is for the intended recipient, the transaction will be considered final and can no longer be cancelled. Thus, we are recommending the sending clients to verify the details to its recipients first before the actual transaction.

Will there be instances of an unsuccessful credit to the receiving bank?

Yes, here are the possible instances for unsuccessful credit:

• BPI connection is down.
• Bancnet connection is down.
• Receiving bank’s connection is down.
• Account number of Recipient is not existing with the Receiving Financial Institution.

In case of rejected transactions or unsuccessful credit, when will the funds be credited back to my source account?

If the transaction is an outright reject (ie. receiving account is not existing), it will be credited to your source account right away. However, if the recipient bank has specific concerns on the receiving account (ie. on-hold accounts, etc), it will be credited back to your source account within 3 banking days. The amount that will be credited will be net of the transaction charge.

How do I report transaction concerns regarding InstaPay?

You may call the BPI hotline at 89-100 or e-mail expressonline@bpi.com.ph for any concerns on your transaction.

What is the difference between InstaPay and PESONet?

InstaPay and PESONet are two interbank funds transfer services under the National Retail Payment System of the BSP. Here are the differentiating features of InstaPay and PESONet.

Online Banking
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Documentation
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