InstaPay is an interbank funds transfer service under the National Retail Payment System (NRPS) of the Bangko Sentral ng Pilipinas (BSP) which allows clients to electronically transfer funds up to Php 50,000, between their BPI account and other accounts in participating banks and financial institutions in the Philippines, anytime, anywhere.

You may transact via InstaPay by logging in to your BPI Online or BPI Mobile app, and following the steps below:

1. Select Transfer Money >> Transfer to another bank
2. Select the bank you want to send money and fill in the details
3. Confirm the details and enter your Mobile Key or One-Time PIN (OTP) that will be sent to your registered mobile number.

If you are not yet enrolled in BPI Online, enroll now.

The maximum amount per transaction is Php 50,000. There is no limit on the number of transactions, however, the maximum aggregate amount for InstaPay and BPI Transfer to Anyone feature is only up to Php 50,000 per day per account.

A fee of Php 25 is charged for every credit transaction when sending to other banks or e-money issuers.

InstaPay is available 24x7 via BPI Online and BPI Mobile app

Funds transferred via InstaPay will be credited to the recipient's account real-time.

Bancnet is the designated clearing switch operator for InstaPay.

Yes, transactions carried through InstaPay are secured following the BSP-mandated and bank security standards.

InstaPay in BPI Online and BPI Mobile app requires a one-time pin verification process to ensure the security of the transaction.

The following are the possible types of transactions that can be made via InstaPay.

• Payments to friends or families.
• Payments that are urgent.
• Instant payments in exchange for the release of goods and services.
• An alternative to cash.

Regular BPI Peso Savings or Checking Account of individuals can be used as a source account for InstaPay for sending and receiving funds.

USD accounts, Time Deposit, Save-up, SBA/Merchant or Collection Accounts, and Prepaid Cards are not eligible to send/receive funds.

No, you can only make transfers between accounts maintained with InstaPay participating institutions.

See the list of participating banks and financial institutions. You may also visit the BSP website at www.bsp.gov.ph to get regular updates on the participating institutions.

It is not required to pre-enroll the recipient's accounts. You just need to indicate the beneficiary’s complete details when making the transaction.

Yes, you will receive a notification of your transaction.

No, you can only make real-time transactions.

Once your account has been debited, the transaction is considered final and can no longer be cancelled.

No. Therefore, it is important to confirm the accuracy of the receiving account information before proceeding to send the funds.

As long as a valid account number is provided, whether or not it is for the intended recipient, the transaction will be considered final and can no longer be cancelled. Thus, we are recommending the sending clients to verify the details to its recipients first before the actual transaction.

Yes, here are the possible instances for unsuccessful credit:

• BPI connection is down.
• Bancnet connection is down.
• Receiving bank’s connection is down.
• Account number of Recipient is not existing with the Receiving Financial Institution.

If the transaction is an outright reject (ie. receiving account is not existing), it will be credited to your source account right away. However, if the recipient bank has specific concerns on the receiving account (ie. on-hold accounts, etc), it will be credited back to your source account within 3 banking days. The amount that will be credited will be net of the transaction charge.

You may call the BPI hotline at 889-10000 or e-mail help@bpi.com.ph for any concerns on your transaction.

InstaPay and PESONet are two interbank funds transfer services under the National Retail Payment System of the BSP. Here are the differentiating features of InstaPay and PESONet.