Phone banking lets you bank wherever you are by calling any of the verified 24-hour BPI Contact Center. From inquiring your account balance to paying your utilities, it offers a comprehensive suite of services for your needs.
Benefits
Automated inquiries
No need to wait for a phone banker to confirm your remittances. Just type the necessary information on your phone.
Extra security
Confirm transactions with your 16-digit account number and the One-time PIN (OTP) you’ll receive on your device.
Do more with just a call
You can avail of other services or further assistance through phone banking.
How to inquire about your remittances via phone
1. Dial (+632) 889-10000. Choose Option 1.
2. You will be redirected to a phone banker who will assist you with your concern.
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Frequently asked questions
What is phone banking?
What if I’m outside the Philippines?
International clients can also inquire their remittances by calling any of our international toll-free numbers.
How else can I call BPI Phone Banking?
The following are the verified phone numbers of BPI:
• (+632) 889-10000 for Metro Manila and for mobile users
• 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers)
For calls using mobile phone and non-toll free numbers, call charges may apply depending on your network operator.
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| Deposits are insured by PDIC up to ₱1 Million per depositor. BPI is regulated by the Bangko Sentral ng Pilipinas