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Automated inquiries

No need to wait for a phone banker to confirm your remittances. Just type the necessary information on your phone.

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Extra security

Confirm transactions with your 16-digit account number and the One-time PIN (OTP) you’ll receive on your device.

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Do more with just a call

You can avail of other services or further assistance through phone banking.

How to inquire about your remittances via phone

1. Dial (+632) 889-10000. Choose Option 6.
2. Enter your 16-digit Debit Mastercard number. Confirm mobile number.
3. Receive and enter the 6-digit One-time PIN (OTP).
4. Last 3 remittance transactions in customer’s primary account will be announced by IVRS.


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More ways to make banking easy

Register using your deposit, loan, or credit card account in BPI Online.

Frequently asked questions
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