Account Settings

Using the new BPI app:

1. Log in to the new BPI app and tap "More" from the bottom menu.

2. Tap on “General Settings”

3. Under Profile section, select "Update mobile number"

4. Enter your Debit EMV card number and new mobile number. You'll need a BPI Debit Mastercard to complete this feature.

Using BPI via web browser or the older BPI Mobile app:

1. Log in to BPI via web browser or the older BPI Mobile app and go to “Account Maintenance.”

2. Click on “Update Mobile Number.”

3. Enter your Debit EMV card number and new mobile number. You'll need a BPI Debit Mastercard to complete this feature.

Note: After updating your mobile number via BPI online, you need to activate your request by going to any BPI ATM within 5 banking days.

For clients who have no access to an ATM or have not yet claimed their BPI Debit Mastercard:

1. Visit any branch near you. Find a branch and view its contact details with Google Maps. Simply type “BPI <branch name>” and tap “Search”.

2. Call our 24-Hour BPI Contact Center at (+632) 889-10000 or any of our toll-free numbers*.

 *After verifying your request via (+632) 889-10000, you will be asked to submit an original signed form.

1. Login via BPI Online or the old/new BPI app.

2. Click "Forgot Password".

3. Type your username and select product type.

4. Type your deposit account number, credit card customer number, or loan account number.

5. Enter your date of birth.

6. Create a new password and confirm the password by re-typing it.

7. Click "Next." Authenticate the changes made via One-Time PIN (OTP).

8. You're done!

Note: If you have multiple deposit accounts enrolled, just type in one account number.

To customize your transaction limits using the new BPI app, follow these simple steps:

1. Login to the new BPI app.

2. Go to "More" and select "General settings".

3. Tap on "Customize transaction limits" under Transactions.

4. Click "Customize limits" and change the limits of your transaction based on your desired amount.

5. Click save and authenticate the transaction via mobile key.

6. You're done!

To personalize your spending limits using the old BPI app, follow these steps:

1. Login to the old BPI app.

2. Go to menu and select “Account Maintenance”.

3. Select “Limits and Spending”.

4. Set the maximum amount per type of transaction by clicking the buttons or manually inputting the amount.

5. Click “Save”.

6. Authenticate the changes made via Mobile Key.

7. You're done!

You may now customize and update your card settings, such as changing withdrawal and purchase limits, enabling and disabling international and e-commerce access, or blocking your card temporarily or permanently.

Using the new BPI app:

1. Login via the new BPI app.

2. Go to "More" and select "Card control" under Card management.

3. Select the card and change the limits based on your desired amount.

4. You're done!

Using BPI via web browser or the older BPI Mobile app:

1. Login via BPI Online or the old BPI app.

2. Go to menu and select “Other Services”.

3. Select "Card Control" under "Cards”.

4. Select the card and you may now customize and update your card settings.

Using the new BPI app:

1. Login via the new BPI app.

2. Go to "More" and select "My Statements" under Services.

3. Select the account and the statement date, then click "Download".

4. You're done!

Using the old BPI app:

1. Login via BPI Online or the BPI Mobile app.

2. Go to menu and select “Other Services”.

3. Select “My Statements”.

4. Select an account and its statement date, then click “Download".

5. You're done!

You may now view your selected bank statement.

a. Send money to any BPI account
b. Send money to other banks via InstaPay
c. Load e-wallets and prepaid accounts
d. Load e-wallets and pay via external partners

The maximum limit you can set is Php 250,000 per day*.

*A higher limit of Php 500,000 is available for Preferred or Private Banking Clients.

Yes, as long as the minimum limit you assigned is not less than the amount you've already transacted for the day.

Example: If you loaded Php 100 today, you can no longer set your limit to zero.

The transaction will not proceed. You will need to adjust and increase the transaction limit first before transacting again.

The transactions will refresh daily at 10:00 pm Philippine Standard Time.