Metro Manila
Fill out the form to book your appointment in the BPI Head Office.
Document Request
To request documents, kindly choose from the following options:
- Call our 24-hour BPI Contact Center at (+632) 889-10000
- Go to BPI Help and Support page
- Email us directly at RetailLoanCare@bpi.com.ph
When sending an email, please indicate your request in the subject line and include the following details:
- Loan account number
- Name
- Relevant information on the request
- Contact Number
* Please expect a call within 3 to 5 banking days.
Set an Auto or Housing Loan appointment
Loans business centers
Metro Manila
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
BPI Consumer Center 109 Paseo de Roxas, corner Dela Rosa Street, Makati City, 1226 Metro Manila | (+632) 889-10000 Option 4-3-2 | RetailLoanCare@bpi.com.ph |
Luzon
Baguio
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
2/F BFB Malcolm Branch Building, Agoncillo Street corner Perfecto Street, Malcolm Square, Baguio City | (074) 661-7931 (+63) 919-080-5354 (+63) 919-080-5423 | loancarebaguio@bpi.com.ph |
Dagupan
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
2/F PI Building, Arellano Street corner AB Fernandez Avenue, Dagupan City | (+63) 995-083-3954 (+63) 939-187-3396 (+075) 522-0372 | loancaredagupan@bpi.com.ph |
Tuguegarao
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| 2/F BPI Tuguegarao College Avenue Branch, College Avenue corner Campos Street, Tuguegarao City | (+63) 919-080-5425 | loancaretuguegarao@bpi.com.ph |
San Fernando
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
G/F BPI Building, Jose Abad Santos Avenue, City of San Fernando, Pampanga | (+63) 919-080-5352 | loancarepampanga@bpi.com.ph |
Lipa
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| 2/F BPI Building, J.P. Laurel Highway, Lipa City | (+63) 919-080-5451 (+63) 919-080-5452 | loancarelipa@bpi.com.ph |
Naga
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| BPI Caceres Branch, Caceres Street corner Elias Angeles Street, Naga City | (+054) 472-2208 (+63) 917-563-5502 | loancarenaga@bpi.com.ph |
Visayas
Bacolod
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| 2/F BPI Bacolod Main Branch, Araneta St. Bacolod City | (+034) 709-1883 (+63) 917-563-6757 (+63) 922-869-1776 | loancarebacolod@bpi.com.ph |
Cebu
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
3/F Ayala Life-FGU Center Cebu, Cor Mindanao Ave. and Biliran Street, Cebu Business Park, Cebu City | (+032) 380-1336 (+032) 380-1338 (+63) 917-558-0542 | loancarecebu@bpi.com.ph |
Iloilo
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
2/F BPI Building Gen. Luna Highway Branch, Gen. Luna Street, Iloilo City | (+63) 917-563-5693 (+63) 919-075-7170 (+033) 5100-531 | loancarelloilo@bpi.com.ph |
Mindanao
Cagayan de Oro
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| 2/F BPI Lapasan Branch, C.M. Recto Avenue, Lapasan Highway, Cagayan de Oro City 9000 | (+088) 880-9660 (+63) 917-563-5993 (+63) 919-075-6654 (+63) 919-075-6653 | loancarecdo@bpi.com.ph |
Davao
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| 2/F BPI Davao Lanang Branch, Lanang, Davao City | (+082) 235-3554 (+082) 235-3565 (+63) 917-563-6505 (+63) 922-869-1795 | loancaredavao@bpi.com.ph |
General Santos
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
| BPI J. Catolico Branch, J. Catolico Ave., General Santos City | (+63) 917-586-2778 | loancaregensan@bpi.com.ph |
Zamboanga
Complete Address | Loan Services Contact Numbers | Email Address |
|---|---|---|
2/F, BPI Veterans Branch Bldg., Veterans Avenue, Zamboanga City | (+062) 991-2071 (+63) 917-803-5028 (+63) 919-075-7173 | loancarezamboanga@bpi.com.ph |
Downloadable forms
Application of Partial Payment
English
File-type
File-size
Authorization to Debit
English
File-type
File-size
Automatic Debit Authorization
English
File-type
File-size
Contact Information
English
File-type
File-size
Statement / Certification and Authorization to Debit
English
File-type
File-size
Refund Form
English
File-type
File-size
