Withdraw cash at partner stores

Read the step-by-step guide on how to withdraw from your BPI account at partner stores.

Withdraw cash at partner stores

Learn the steps on how you can withdraw cash at a BPI Partner Store.

Step 1: Choose a partner store near you. You may initiate a withdrawal transaction using your BPI app or visit a BPI Partner Store directly.

BPI app barcode	Directly at a partner store
List of partner stores	List of partner stores

BPI app barcode 

Step 2: Log in to your BPI app. Generate a barcode by tapping “More”, select “Partner Store Transactions”, and tap “Withdraw”.

Step 3: Choose the BPI account you want to withdraw from and enter the desired amount. You may withdraw PHP 100 - PHP 10,000 per transaction*, with a maximum withdrawal amount per day of PHP 50,000 per day.

*Maximum amount per transaction varies per partner store:

Partner Store	Maximum amount per transaction
Robinsons Department Store Robinsons Supermarket Shopwise Spatio The Marketplace Toys”R”Us	PHP 10,000
Robinsons Easymart	PHP 5,000
Uncle John’s	PHP 3,000

Partner Store

Maximum amount per transaction

Robinsons Department Store

Robinsons Supermarket

Shopwise

Spatio

The Marketplace

Toys”R”Us

PHP 10,000

Robinsons Easymart

PHP 5,000

Uncle John’s

PHP 3,000

Step 4: Review the details and agree to the Terms and Conditions. Tap “Confirm”. This will generate a barcode which you may use to facilitate your withdrawal transaction at a BPI Partner Store.

Step 5: Proceed to a BPI Partner Store that accepts BPI app barcode transactions. Inform the cashier that you want to withdraw cash from your BPI account. Show the generated barcode.  

Step 6: After the cashier scans the barcode, you will receive the cash you have withdrawn.

Step 7: Count the cash and check the email notification confirming the successful withdrawal before you leave the partner store. 

Frequently Asked Questions

Read FAQs when withdrawing cash at BPI Partner Stores using a BPI app barcode.

What is a BPI app barcode transaction?

A BPI app barcode transaction allows you to withdraw and deposit cash from select BPI Partner Stores using a barcode generated from your BPI app – no ATM card needed.

How to generate a barcode?

Log in to your BPI app, go to “More” and tap “Partner Store Transactions”, and select “Withdraw”. Follow the instructions until you generate a barcode for your transaction.

What are the eligible BPI accounts for BPI app barcode withdrawal?

This service is available for the following debit card-based and digital, non-passbook accounts only:

Must be debit card-based
Active, PHP, Savings and Checking accounts
Must be Personal or a Joint-OR (JOR) accounts

Dormant, closed, passbook only, or Joint-AND accounts are NOT eligible for this service.

What are the withdrawal limits?

You may withdraw from PHP 100 to PHP 10,000 per transaction*. Barcode generation is limited to a maximum of five (5) times a day, and a total withdrawal amount of PHP 50,000 per customer per day.

*Maximum amount per transaction varies per partner store:

Partner Store	Maximum amount per transaction
Robinsons Department Store Robinsons Supermarket Shopwise Spatio The Marketplace Toys”R”Us	PHP 10,000
Robinsons Easymart	PHP 5,000
Uncle John’s	PHP 3,000

Where can I use the BPI app barcode?

You can present the barcode at any BPI Partner Store that supports BPI app barcode transactions. The cashier will scan your barcode to process the withdrawal transaction and hand over the cash.

Directly at a Partner Store

Step 2: Go to the store counter and provide the following information:

Withdrawal amount
BPI Account Number
BPI Account Name
Valid government-issued ID

Step 3: After entering the required details, you will receive an SMS with a One-Time PIN (OTP) to proceed with the transaction.

Step 4: Wait for SMS confirmation of the transaction.

Count your withdrawn money and check your BPI account through the BPI app to confirm your withdrawal transaction before leaving the BPI Partner Store.

Frequently Asked Questions

Where can I withdraw from my BPI account?

Visit any participating BPI Partner Store that can facilitate direct partner store transactions. This service is available for the following debit card-based and digital, non-passbook accounts only:

Personal Savings Account
BPI Peso Savings Account
Joint – OR

Who can withdraw at BPI Partner Stores?

Only the BPI account holder is allowed to do withdrawal transactions from their account through partner stores.

What are the requirements to withdraw?

To withdraw, here are the following requirements:

Withdrawal amount
Account Number
Account Name
Valid government-issued ID

What are the valid government-issued IDs accepted for withdrawal transactions?

The following government-issued IDs are accepted at partner stores:

National ID / Digital National ID / e-PhilID
Passport
Social Security Systems (SSS) ID
Professional Regulations Commission (PRC) ID
Government Service and Insurance Systems (GSIS) ID
Overseas Workers Welfare Administration (OWWA) ID
OFW ID
Seaman's Book
Alien Certification of Registration / Immigrant Certification of Registration
Government Office and GOCC ID (e, g., AFP, HDMF IDs)
Integrated Bar of the Philippines (IBP) ID
Company ID
School ID
For non-Philippine Residents - e.g. foreign passport, foreign driver's license
National Bureau of Investigation (NBI) Clearance
Police Clearance
Postal ID
Voter's ID
Tax Identification Number (TIN)
Barangay Certification
Senior Citizen Card
Department of Social Welfare and Development (DSWD) certification
IDs issued by National Council on Disability Affairs (NCDA)
PhilHealth Health Insurance Card ng Bayan
Pag-IBIG ID (with photo)
UMID
Driver's License

How much is the maximum withdrawal?

BPI Partner Stores can process cash withdrawals of up to PHP 10,000 per transaction. There is no daily limit on the number of withdrawal transactions.