Visit any BPI-accredited cash agent to withdraw from a BPI Savings Account. This service is available for the following ATM-based and digital, non-passbook accounts only.
Personal Savings Account
- BPI Peso Savings Account
- Joint – OR
How to withdraw cash from BPI partner stores
Learn the steps on how you can withdraw cash at our partner stores.
Step 1: Choose a partner store near you. You may visit a BPI partner store directly or initiate a withdrawal transaction using your BPI app.
| Direct to partner store withdrawal | Via account information and valid ID | List of Partner Stores | Free |
| BPI app-Initiated Withdrawal | Via generated barcode | List of Partner Stores | Free until December 31, 2025 |
Direct to partner store withdrawal
Step 2: Go to the customer service counter and provide the following information:
- Withdrawal amount
- BPI Account Number
- BPI Account Name
- Valid government-issued ID
Step 3: Wait for SMS confirmation of the transaction.
Step 4: Count your withdrawn money and check your BPI account to confirm transaction before leaving the partner store.
Frequently asked questions
Read the FAQs when withdrawing cash in our partner stores.
Where can I withdraw from my BPI account at partner stores?
Who can withdraw at BPI partner stores?
Only the BPI account holder is allowed to do withdrawal transactions from his/her account through partner stores.
What are the requirements to withdraw at partner stores?
To withdraw from your BPI account at partner stores, here are the following requirements:
- Withdrawal amount
- Account Number
- Account Name
- Valid government-issued ID
What are the valid government-issued IDs accepted for withdrawal transactions?
The following government-issued IDs are accepted at partner stores:
- National ID / Digital National ID / e-PhilID
- Passport
- Social Security Systems (SSS) ID
- Professional Regulations Commission (PRC) ID
- Government Service and Insurance Systems (GSIS) ID
- Overseas Workers Welfare Administration (OWWA) ID
- OFW ID
- Seaman's Book
- Alien Certification of Registration / Immigrant Certification of Registration
- Government Office and GOCC ID (e, g., AFP, HDMF IDs)
- Integrated Bar of the Philippines (IBP) ID
- Company ID
- School ID
- For non-Philippine Residents - e.g. foreign passport, foreign driver's license
- National Bureau of Investigation (NBI) Clearance
- Police Clearance
- Postal ID
- Voter's ID
- Tax Identification Number (TIN)
- Barangay Certification
- Senior Citizen Card
- Department of Social Welfare and Development (DSWD) certification
- IDs issued by National Council on Disability Affairs (NCDA)
- PhilHealth Health Insurance Card ng Bayan
- Pag-IBIG ID (with photo)
- UMID
- Driver's License
Will I receive confirmation of withdrawal?
Account holder will receive SMS notification of the transaction bearing the following information:
- Transaction receipt details
- Transaction amount
- Masked account number
- Processing store
- Reference number
BPI app-initiated withdrawal
Step 2: Open the BPI app and log in. Generate a barcode by tapping “More”, select “Partner Store Transactions”, and tap “Let’s Start”.
Step 3: Choose the BPI account you want to withdraw from and enter the desired amount. You may withdraw PHP 100-PHP 10,000 per transaction, with a maximum withdrawal amount per day of PHP 50,000.
Step 4: Review the details and agree to the Terms and Conditions. Tap “Confirm”. This will generate a barcode which you may use to facilitate your withdrawal transaction at a partner store.
Step 5: Proceed to a BPI partner store that accepts BPI app-initiated transactions. Inform the cashier that you want to withdraw cash from your BPI account. Show the generated barcode.
Step 6: Once the request is processed, receive your withdrawn cash.
Step 7: Count the cash and check the email notification confirming the successful withdrawal before you leave the partner store.
Frequently asked questions
Read the FAQs when withdrawing cash in our partner stores via BPI app-Initiated transactions.
What is a BPI app-Initiated Transaction?
A BPI app-Initiated Transaction allows you to withdraw cash from select BPI partner stores using a barcode generated from your BPI app – no ATM card needed.
How to access the app service or feature?
This feature is available in your BPI app. Just go to “MORE” and click on “Partner Store Transactions”, follow the instructions until you generate a barcode for your transaction.
What are the eligible BPI accounts for BPI app-Initiated Transactions?
The following BPI Accounts may be used for a BPI app-initiated transaction:
- Active, Peso, ATM-based Savings and Checking accounts
- Must be a Personal or a Joint-OR account
Dormant, closed, passbook only, or Joint-AND accounts are NOT eligible for this service.
What are the withdrawal limits?
You may withdraw PHP 100 to PHP 10,000 per transaction. Barcode generation is subject to a maximum of five (5) times a day, and total withdrawal amount of PHP 50,000 per customer.
Where can I use the barcode?
You can present the barcode at the counter of a BPI Partner Store that supports BPI app-Initiated Transactions. The cashier will scan your barcode and hands over the cash.
Related information
Partner stores
May BPI dito sa partner stores – BPI products and services mas pinadali dahil mas pinalapit.
Cash out at partner stores
Get cash from any QR Ph bank or e-wallet with a simple QR scan.
Deposit cash at partner stores
Read the step-by-step on how to deposit to a BPI account at partner stores.
