How to Redeem

1. Upon redemption request, cardholder must provide the following:

• Card or Customer number
• Reward code
• Item quantity
• airasia rewards membership number
• Cardholder name as registered in airasia rewards

2. Redemption of points can be made anytime by doing any of the following:

a. Calling us through our 24-hour BPI Contact Center:

• (+632) 889-10000 (Philippines or International)
• (+632) 1-800-188-89-100 (Domestic Toll Free)
• International Toll-free Numbers

b. Sending an email to help@bpi.com.ph:

• Indicate in the email subject Rewards Redemption.
• In the body, provide the following details: Customer Number, Customer Name, Reward Code, Membership Number, Cardholder name as registered in Membership Program and Number of BPI Points for conversion.

c. Visiting any BPI branch near you or contacting your Branch Manager or Relationship Manager.

3. Cardholders can convert their BPI Points to airasia rewards with this conversion rate:

• 8,000 points = 1,000 airasia rewards
• Reward Code: AIRASIAREWARDS1000CC

4. The converted airasia rewards will be credited to the airasia rewards membership account within fifteen (15) banking days from receipt of a valid request. To check if the redeemed airasia rewards have been successfully credited, log into your account at  airasia rewards website.

Conversion Terms and Conditions

1. Enrollment in airasia rewards is required prior to conversion of BPI Points to airasia rewards. For non- air asia rewards members, cardholders should enroll via airasia rewards website.

2. BPI Points can only be converted to the equivalent airasia rewards for credit to the Principal or nominated supplementary cardholder’s enrolled airasia rewards Member ID.

3. Once a valid conversion of airasia rewards has been made, it cannot be cancelled, revoked, changed, or converted back to BPI Points, under any condition.

4. BPI’s Travel Insurance will not apply to flights taken with the tickets issued under airasia rewards.

5. Cardholders are subject to and must comply with the terms and conditions of airasia rewards.

6. The participation of airasia rewards in BPI Rewards is subject to change, at any time without prior notice.

airasia rewards

For any concerns or clarifications on your miles, please visit airasia rewards website.

BPI

For inquires and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.