How to redeem
1. Upon redemption request, cardholder must provide the following:
- Card or Customer number
- Reward code
- Item quantity
- airasia rewards membership number
- Cardholder name as registered in airasia rewards
2. Redemption of points can be made anytime by doing any of the following:
a. Calling us through our 24-hour BPI Contact Center:
- (+632) 889-10000 (Philippines or International)
- (+632) 1-800-188-89-100 (Domestic Toll Free)
- International Toll-free Numbers
b. Sending a message to Contact Us and provide the following details:
- Last 10 digits of your credit card number
- Registered email address
- Choose ‘Other Concerns’
- Choose ‘Credit/Prepaid Card Inquiries and Transactions’
- Indicate in the Summary of the Concern: BPI Rewards Redemption, registered email address, Customer Number, Customer Name, Reward Code, and Number of BPI Points for conversion.
c. Visiting any BPI branch near you or contacting your Branch Manager or Relationship Manager.
3. Cardholders can convert their BPI Points to airasia rewards with this conversion rate:
- 8,000 points = 1,000 airasia rewards
- Reward Code: AIRASIAREWARDS1000CC
4. The converted airasia rewards will be credited to the airasia rewards membership account within fifteen (15) banking days from receipt of a valid request. To check if the redeemed airasia rewards have been successfully credited, log into your account at airasia rewards website.
1. Enrollment in airasia rewards is required prior to conversion of BPI Points to airasia rewards. For non- airasia rewards members, cardholders should enroll via airasia rewards website.
2. BPI Points can only be converted to the equivalent airasia rewards for credit to the Principal or nominated supplementary cardholder’s enrolled airasia rewards Member ID.
3. Once a valid conversion of airasia rewards has been made, it cannot be cancelled, revoked, changed, or converted back to BPI Points, under any condition.
4. BPI’s Travel Insurance will not apply to flights taken with the tickets issued under airasia rewards.
5. Cardholders are subject to and must comply with the terms and conditions of airasia rewards.
6. The participation of airasia rewards in BPI Rewards is subject to change, at any time without prior notice.