Updating your mobile number is the key to getting your One-Time PIN (OTP) in BPI Online and the Mobile app.

Your OTP serves as an extra layer of security for your transactions and helps verify your identity.

Update in 3 steps
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Step 1

Log in to BPI Online and select "Account Maintenance" then choose "Update Mobile Number."

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Step 2

Input your Debit Mastercard number and your new mobile number.

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Step 3

Activate your request in any BPI ATM. Your number will be updated immediately after ATM activation.

Frequently asked questions
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