1. Login to BPI Online.
2. Select "Other Services" from the menu.
3. Click "BPI Express Assist (BEA)" under Branch Services.
4. Select your preferred time slot.
5. Input the details.
6. You're done!
Note: Take note of your queue number before you go to your branch appointment.
Quick guide
How to set your appointments in BPI Online
Frequently asked questions
What is BEA Online?
BPI Express Assist (BEA) Online allows you to set branch appointments up to two (2) banking days ahead via BPI Online.
What transactions can I set in advance?
You may use the branch appointment facility in BPI Online for the following transactions: deposit, withdrawal, check encashment, and bills payment.
Do I have to be enrolled in BPI Online to set my branch appointments in advance?
Yes, you have to be a registered online banking user to avail of this facility. To enroll, go to BPI Online and click on Register Now.
Can I enter my BPI and BPI Direct BanKo transactions together with my BPI Family Savings Bank transactions?
No, your BPI Family Savings Bank transactions must be scheduled separately in a BFB Branch while BPI and BPI Direct BanKo transactions must be scheduled in BPI branches.
How early can I schedule my branch appointments?
At least two (2) days prior your preferred appointment date.
Related information
Customer support
For immediate concerns, such as lost or stolen BPI Debit and Credit Cards, please call our 24-hour BPI Contact Center:
For phones in the Philippines, international calls, and domestic long- distance:
(+632) 889-10000
For domestic toll-free calls:
1-800-188-89100
For International toll-free calls:
View list of numbers
| BPI is regulated by the Bangko Sentral ng Pilipinas