BEA Chat is a 24/7 chatbot service offered by the Bank of the Philippine Islands (BPI) to answer your questions on BPI’s products and services in real-time.
Features
Available 24/7
Send your questions and inquiries any time of the day.
Fast
Responds in as quick as 3 seconds.
Easy access
Available on the BPI website and Facebook page.
Frequently asked questions
What is BEA Chat?
How do I use BEA Chat?
You may visit the BPI website and click on "Let's Chat" on the lower right corner of your screen. You may also click on "Message" button on BPI's Facebook page to start a conversation with BEA Chat. You may then enter your questions or navigate through the options provided.
How can BEA Chat assist me?
BEA Chat can assist you with your other general inquiries about BPI. The service provides information about the Bank's products and services, troubleshooting tips, and how-tos. BEA Chat is constantly being developed to include answers to common customer inquiries.
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| BPI is regulated by the Bangko Sentral ng Pilipinas