*Available only when you pay bills, send money to 3rd party accounts, and send money to other banks.
Use fingerprint or face ID to complete your transactions.
Validate transactions through your preferred device.
No need to wait for an SMS One-Time PIN to arrive.
1. Log in to the BPI Mobile app.
2. Go to Account Maintenance > Authentication.
3. Turn on “Mobile Key.”
4. Nominate a 6-digit PIN Code.
5. Enter the One-Time PIN that you will receive.
*You’ll be given the option to use your fingerprint or face ID. After that, you’re done.
1. Confirm the details of your transaction on the browser.
2. Tap the push notification received from "BPI Mobile."
3. Enter your Mobile Key (PIN, fingerprint, or face ID).
4. Check the transaction details and click on "Approve."
5. Both app and web screens will display that you're done.
It's faster to complete a transaction with just your PIN, fingerprint, or face ID. You won’t have to wait for an SMS-OTP to arrive.
Mobile key is especially useful for clients who have no telco or SMS access. Please note that you need data or wifi connection to use the Mobile Key.
You may contact our 24-hour customer care hotline at (+632) 889 10000 or send us an email at firstname.lastname@example.org.
For more details, check our contact information page.