1. Login to BPI Online.
2. Select "Other Services" from the menu.
3. Click "BPI Express Assist (BEA)" under Branch Services.
4. Select your preferred time slot.
5. Input the details.
6. You're done!

Note: Take note of your queue number before you go to your branch appointment.

BPI Express Assist (BEA) Online allows you to set branch appointments up to two (2) banking days ahead via BPI Online.

You may use the branch appointment facility in BPI Online for the following transactions: Deposit, Withdrawal, Check Encashment, and Bills Payment.

Yes, you have to be a registered online banking user to avail of this facility. To enroll, go to BPI Online and click on Register Now.

No, your BPI Family Savings Bank Transactions must be scheduled separately in a BFB Branch while BPI and BPI Direct BanKo Transactions must be scheduled in BPI branches.

At least two (2) days prior your preferred appointment date.

30 minutes.

You can schedule your branch appointment up to the last 1 hour window of your selected branch.

Banking Hours / Last 1 Hour Window
9:00 AM - 4:30 PM / 3:00 PM - 4:00 PM
10:00 AM - 5:00 PM / 4:00 PM - 5:00 PM
10:00 AM - 5:30 PM / 4:00 PM - 5:00 PM
11:00 AM - 6:30 PM / 5:00 PM - 6:00 PM
11:00 AM - 7:00 PM / 6:00 PM - 7:00 PM

Clients are allowed to transact at most five (5) checks per BEA Online appointment.

If you have more than 5 checks for deposit or payment, you need to book another appointment.

No, BEA Online appointments are only available on weekdays from 10:00 AM to 3:00 PM.
 
Unavailable days, such as holidays and weekends, are blocked off.

A BPI officer will get in touch with you and refer you to the nearest branch that can accommodate your transaction.

Branches can accommodate five (5) BEA Online appointments per time slot.

No. The e-queue number is only valid on the scheduled appointment date and time at the selected branch.

You are allowed to enter up to a maximum of five (5) transactions per branch appointment.

You may select the day and time of your appointments at the branch of your choice up to two (2) calendar days in advance.

No. Your electronic (E) queue number is valid only on the appointment date and time at the selected branch.

Yes. The branch appointment facility on BPI Online is available for your added convenience, but you may still walk-in to the branch using our regular queuing system.

Yes, it is absolutely free.

For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.