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BPI Card Control
Be in control and customize your debit card features in real-time.
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Features
Withdrawal Limit

Adjust your ATM cash withdrawal limit per day.

Purchase Limit

Adjust the maximum purchase amount you can make with your card  per day.

International access

Enable or disable your card's capability to transact thru ATM and point-of-sale (POS) terminals outside the Philippines.

E-Commerce access

Enable or disable your card's capability to transact online.

Card blocking

Permanently or temporarily block your debit card for safety and security.

Quick guide

How to access Card Control

You can access Card Control via BPI Online or mobile app.

1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to customize.

How to adjust my card's withdrawal and/or purchase limit

1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to adjust.
5. Go to "Withdrawal limit" or "Purchase limit". Choose your preferred amount.
6. Key in your One-Time PIN.

How to enable/disable my card's E-Commerce access

1. Log in to BPI Online or mobile app.
2. Select “Other Services”
3. Click “Card Control” to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to adjust.
5. Go to “E-Commerce access”. Turn your access on or off.
6. Key in your One-Time PIN.

How to enable/disable my card's International access

1. Log in to BPI Online or mobile app.
2. Select “Other Services”
3. Click “Card Control” to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to adjust.
5. Go to “International access”. Turn your access on or off.
6. Key in your One-Time PIN.

How to temporarily block my card

1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to temporarily block.
5. Click on "Temporary block".
6. Key in your One-Time PIN.

How to permanently block my card

1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you want to permanently block
5. Click on "Permanent lost card blocking".
6. Click "yes" on the confirmation pop-up to proceed.
7. Key in your One-Time PIN.

Note: Once your card is permanently blocked, your debit card will not be viewable under Card Control. For card replacement, kindly go to the nearest branch.

Turn on your BPI Debit Mastercard’s E-Commerce access
Here’s a step-by-step guide on turning it on BPI Card Control feature on your BPI Online and Mobile app.
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Frequently asked questions

What is BPI Card Control?

BPI Card Control is a service available in BPI Online and Mobile app that allows you to customize your card features in real-time. You can  adjust your withdrawal and purchase limits, enable/disable your International and E-Commerce access and, temporarily or permanently block/unblock your card.

Note: When adjusting a BPI Card Control feature, it may require you to key-in your One-Time PIN (OTP).

What can I customize in BPI Card Control?

• Withdrawal limit –  Cash amount you can withdraw thru the Automated Teller Machine (ATM) per day.
• Purchase limit – Maximum purchase amount you can make using your card.
• International access- This toggle enables/disables you to transact with your debit card outside the Philippines.
• E-Commerce access – This toggle enables/disables you to transact with your debit card online.
• Temporary block – This feature allows you to temporarily block/unblock all transactions of your debit card.
• Permanent lost card blocking – This will permanently block your card in real time. You may use this in case your card is lost or stolen.

Is the BPI Card Control feature available for all BPI Debit Cards?

No. The BPI Card Control feature is only available for BPI Debit Mastercard.

Who can I contact for questions or clarifications?

For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

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