BPI ATMs
1. Simply present your card at any BancNet or Mastercard affiliated merchant.
2. Insert or tap your card in the Point-of-Sale (POS) terminal.
3. You may be asked to enter your 6-digit PIN or sign the receipt to complete the transaction.
BPI Debit Mastercard®
Style, sustainability, and a seamless payment experience come together in a 100% recycled, PVC-free card.
Benefits
Stronger security with
6-digit
PIN
Have peace of mind with secure transactions
Confirm activity with
one-time
PIN
For online transactions and card adjustments
Access your other card-based deposits with
one
card
Managing your deposits has never been this easy and simple
Tap your card for purchases not exceeding
PHP
5,000
No need to key in your PIN nor sign
Boost your online protection by availing
Personal Cyber Insurance
Subscribe for as low as PHP 700 annually. Learn more about Personal Cyber Insurance.
Crafted from 100%
recycled, PVC-free materials
Reflecting BPI’s commitment to sustainability.
More reasons to love this card
EMV-chip enabled
EMV is the global standard for card payments. It uses chip card technology to ensure that every transaction is secure.
BPI card control
Customize your withdrawal, spending limits, and other card settings quickly via BPI Online and mobile app.
Shop and pay
Pay with your card in stores, wherever BancNet or Mastercard is accepted in the Philippines.
International debit acceptance
Use your card in point-of-sale (POS) terminals abroad, wherever Mastercard is accepted.
eCommerce
Pay for online purchases and services wherever Mastercard is accepted.
Get cash
Withdraw from any BancNet or Mastercard affiliated ATM here and abroad.
Don’t miss out on the latest promotions
Rates and fees
Know the charges when using your debit card, so you’re fully in control
| Transaction | Service charge |
|---|---|
| Withdrawal | Free |
| Balance Inquiry | Free |
Other local banks' ATMs*
Transaction | Service charge |
|---|---|
Withdrawal | Service Charges may vary per bank or ATM owner. |
Balance Inquiry | |
Withdrawal using Dollar Account | |
Balance Inquiry using Dollar Account |
International ATMs**
Transaction | Service charge |
|---|---|
International Withdrawal | USD 3.50 or 1.75% |
International Balance Inquiry | USD 1.00 |
International ATM Decline | USD 1.00 |
FOREX Mark-Up | +1% for selling rate |
*BPI implemented an Acquirer-Based ATM Fee Charging scheme last April 7, 2021. Here's our advisory on Acquiring-Based ATM Fee Charging (ABFC).
**International banks may charge fee/s on top of BPI fee/s in order to process your transaction.
**Inclusive of Mastercard or BancNet card and payment network fees.
Do more with your debit card
Quick Guide
How to use my BPI Debit Mastercard to pay in-stores
How to start using your BPI Debit Mastercard online
1. Log in to BPI online or app.
2. Select “Other Services” or “More” and choose “Card Control”.
3. Choose "Card Control" under “Card Management”.
4. Select the card you will be using for online purchases.
4. Turn on the E-Commerce access.*
5. A One-Time PIN (OTP) will be sent. Key in your OTP to activate E-Commerce access.
*For security, E-Commerce Access is turned-off by default. You need to turn on your E-Commerce Access via BPI Card Control to use your card to pay online. This includes your card-on-file transactions and the first transaction of your online subscription service.
For subscription services, once your card is enrolled, succeeding payments will push thru even if your E-Commerce access is off.
Card-on-file transactions are payments processed using your BPI Debit Mastercard card number that you have stored with an online merchant or website with whom you have created an account and saved your card information.
How to use my BPI Debit Mastercard when purchasing online
1. Have your card on hand as the merchant may ask for some of your card’s details.
2. Some merchants may also require a one-time password to complete your payment.
For security, do not share your card details or OTP with anyone.
Prefer to speak to us?
For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center:
For phones in the Philippines, international calls, and domestic long- distance:
-
Phone(+632) 889-10000
For domestic toll-free calls:
-
Phone1-800-188-89100
For International toll-free calls:
Frequently asked questions
How do I request for a BPI Debit Mastercard?
You may request for a BPI Debit Mastercard at any branch or via BPI online or app.
Can I request for a BPI Debit Mastercard online?
Yes, you may request for a BPI Debit Mastercard via BPI online or app. Simply follow these steps:
New Debit Card
The steps to request a new debit card online are the following:
a. Log in to BPI online or app.
b. Select "More".
c. Choose "New Debit Card" under “Card Management”.
d. Choose the account that will be linked to the debit card.
e. Select account where the new debit card request fee will be paid from.
f. Choose preferred BPI branch where to pick-up the debit card.
g. Review the details provided.
h. Key in the One-Time PIN (OTP).
i. Receive confirmation in-app and via e-mail.
Debit Card Replacement
You first need to permanently block the debit card you wish to replace via Card Control. Please refer to the following steps to permanently block the card:
a. Log in to BPI online or app.
b. Select “More”.
c. Click "Card Control" to see your activated BPI Debit Mastercard.
d. Choose the debit card you want to permanently block.
e. Click on "Permanently block card".
f. Click "yes" on the confirmation pop-up to proceed.
After successfully blocking the card, you can either click the “Request for card replacement” in Card Control or follow the instructions below:
a. Log in to BPI online or app.
b. Select "More".
c. Choose "Debit Card Replacement" under “Card Management”.
d. Select account where the new debit card request fee will be paid from.
e. Choose preferred BPI branch where to pick-up the debit card.
f. Review the details provided.
g. Key in the One-Time PIN (OTP).
h. Receive confirmation in-app and via e-mail.
Can I request for a BPI Debit Mastercard in another branch that is not my branch of account?
Yes, you may request for a BPI Debit Mastercard at any branch.
Can I use my BPI Debit Mastercard the moment I receive it?
No, you must activate your BPI Debit Mastercard first. Please refer to your card carrier for the activation steps.
Can I ask someone to claim my BPI Debit Mastercard on my behalf?
We strongly recommend that you personally claim your new BPI Debit Mastercard at your branch of account to ensure the security of your card.
However, if you're abroad and don't have plans of coming to the Philippines soon, you may assign an authorized representative to claim your card, subject to the verification and approval of the bank.
Kindly ask your authorized representative to submit the following:
• Original copy of your duly accomplished and signed BPI Letter of Authority (LOA) form
• Original copy of your duly accomplished BPI Customer Information Sheet (CIS) or BPI Family Savings Bank CIS.
• Photocopy of cardholder's valid government-issued ID with photo and signature
• Photocopy of your current BPI Debit card (front and back)
• Original and photocopy of your authorized representative's valid government-issued ID with photo and signature
Upon receipt of the documents, we will conduct verification of your authorized representative for the security of your account. Once verified, we will advise your authorized representative when your card will be available for pick-up.
I'm an OFW. How can I replace my BPI ATM Card with a BPI Debit Mastercard?
For OFWs currently in the Philippines
Please visit any BPI branch and have your current BPI ATM card replaced with a BPI Debit Mastercard. To replace your card, please bring the following:
• One (1) original and One (1) photocopy of a valid government-issued ID with photo and signature
• Your BPI ATM card
We will also ask you to update your personal information and signature card.
For OFWs currently abroad:
You may request a new BPI Debit Mastercard via the BPI app or online. You may visit the Online Debit Card Request page to know more.
Once requested and card is ready for pickup at the nominated branch, you may authorize a representative to get your card on your behalf if you are not coming home anytime soon. Please ask your authorized representative to present one (1) copy of the following requirements:
• Original copy of your duly accomplished and signed BPI Letter of Authority (LOA) form
• Original copy of your duly accomplished BPI Customer Information Sheet (CIS) or BPI Family Savings Bank CIS.
• Photocopy of the bio-data page of your unexpired passport or government-issued ID with photo and signature
• Photocopy of your proof of work/residence abroad
• Original and photocopy of your authorized representative's valid government-issued ID with photo and signature
This request is subject to verification and approval of the bank. We will advise your authorized representative once your card is available for pick up.
Upon claiming, your authorized representative should also submit a notarized copy of either of the following:
• BPI Acknowledgement and Release form
• BPI Family Savings Bank Acknowledgement and Release form
Can my representative activate my new BPI Debit Mastercard?
Upon submission of Letter of Authority (LOA), you are authorizing your representative to claim and receive your new BPI Debit Mastercard and its PIN mailer. You are also authorizing your representative to nominate and change the PIN of your new card.
Please carefully read the LOA before submission.
How do I activate my BPI Debit Mastercard?
1. Insert your BPI Debit Mastercard at the BPI Branch ATM
2. Enter the temporary PIN from the PIN Mailer and then select “PIN Services” from the menu.
3. Select “Change PIN” and nominate your new 6-digit PIN twice.
Once accomplished, you can now enjoy using your BPI Debit Mastercard for your daily purchases and services.
Is there a deadline for me to activate my BPI Debit Mastercard after receiving it?
Yes. You need to activate your BPI Debit Mastercard at any BPI ATM within 3 calendar days upon receiving it.
I cannot activate my BPI Debit Mastercard, what do I do?
For newly-issued cards, you need to change your PIN within 3 calendar days upon card release. If not, please request to have your temporary PIN reactivated in any branch near you. Once you have re-activated your temporary PIN, please proceed to any BPI ATM to change your PIN.
