Contact Us

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We are here to listen.

For concerns, you may use the form below to get in touch with us. Kindly make sure to provide your valid and updated contact information. We will endeavor to respond via call or email within 7 business days.


Corporate Information

Type of CallNumber to Call
International Calls(+632) 889-10000
Domestic Long Distance(+632) 889-10000
Mobile Phones in the Philippines(+632) 889-10000; or (+632) 889-10000
Domestic Toll-free Number (PLDT)(+632) 1-800-188-89-100
International Toll-free NumbersSee the list


We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.


If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.


Bank of the Philippine Islands is regulated by the Bangko Sentral ng Pilipinas with email address at consumeraffairs@bsp.gov.ph.


BANK OF THE PHILIPPINE ISLANDS

Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229

Phone Banking: (632) 889-10000

www.bpi.com.ph


INVESTOR RELATIONS AND SHAREHOLDER SERVICES

​​​​​​​

BPI Stock Transfer Office

3/F BPI Buendia Center

372 Senator Gil Puyat Avenue, Makati City

(632) 8580-4693 to 95

stocktransferoffice@bpi.com.ph


BPI Investor Relations Office

14/F Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229

(632) 8246-5860

investorrelations@bpi.com.ph


Office of the Corporate Secretary

14/F Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229


BPI Sustainability Office

2/F BPI Buendia Center

372 Sen. Gil Puyat Avenue

Brgy. Bel-Air, Makati City 1209

(632) 8580-0313

sustainability@bpi.com.ph


BPI Corporate Affairs and Communications

16th floor, Ayala North Exchange Tower One

6796 Ayala Avenue cor. Salcedo St., 

Legaspi Village, Makati City 1229

corporateaffairs@bpi.com.ph

Related Information

Register Your Account to BPI Online

Here's a step-by-step guide on how to register your account in BPI Online.

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Update Your Mobile Number

Know how to update your registered mobile number via BPI Online or mobile app.

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Reset your BPI Online Password

Your BPI Online username and password can be reset online easily.

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