Our systems maintenance activity is scheduled from May 1, 2021 (Saturday), 11:00 PM, to May 2, 2021 (Sunday), 7:00 AM.
We will undergo a scheduled systems maintenance activity from May 1, 2021 (Saturday), 11:00 PM, to May 2, 2021 (Sunday), 7:00 AM.
During this time, the following BPI Debit Mastercard services will be temporarily unavailable:
- Transactions via BPI ATMs, Cash Acceptance Machines (CAMs), point-of-sale (POS) machines, other banks’ ATMs and POS machines
- Online e-commerce transactions
- Card Control services via BPI Online and Mobile app (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporary or permanent card blocking)
- Password reset using Debit Card
- Activation of "Update Mobile Number" via BPI Mobile app
Our BPI Debit EMV Cirrus Card (Red and Gold), Credit Card, and Prepaid Card services will remain accessible.
Please plan your transactions accordingly.
When will the scheduled systems maintenance activity take place?
Who will be affected by the systems maintenance activity?
All clients with BPI Debit Mastercard.
Which BPI Debit Mastercard service will be unavailable during the activity?
a. Transactions via BPI ATMs, Cash Acceptance Machines (CAMs), point-of-sale (POS) machines, other banks’ ATMs and POS machines
b. Online e-commerce transactions
c. Card Control services via BPI Online and Mobile app (Adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporary or permanent card blocking)
d. Password reset using Debit Card
e. Activation of Update Mobile Number via BPI Mobile app
Will BPI Prepaid and Credit Card services be available?
Yes.
Will BPI Debit EMV Cirrus Card (Red and Gold) services be available?
Yes.