Our systems maintenance activity is scheduled on September 18 (Friday), 10:00 PM, and will last until September 19 (Saturday), 11:59 PM.
We will undergo a scheduled systems maintenance activity from September 18 (Friday), 10:00 PM, to September 19 (Saturday), 11:59 PM.
During this time, the following services will be temporarily unavailable:
- Online banking
- Mobile app
- BizLink platform
- ATMs and CAMs
- Debit card services
- Branch banking (September 19 to 20)
Our credit card and prepaid card services will remain available.
Please plan accordingly and perform your urgent transactions (bills and loan payments, fund transfers, CAM deposits, and ATM withdrawals) before the weekend.
When will the scheduled systems maintenance activity take place?
Which channels will be unavailable during the activity?
- BPI Online (website)
- BPI Mobile app
- ATMs
- Cash Accept Machines (CAMs)
- Debit card services
- BizLink
- Branch banking (September 19 to 20)
Which channels or services will remain available during this time?
- BPI Credit cards
- BPI Prepaid cards
Which prepaid and credit card services be available?
Here are the available services for BPI Prepaid and BPI Credit Cards:
BPI Prepaid Cards*
- In-store and online purchases
- Withdrawals via non-BPI ATMs, subject to ATM usage fees.
BPI Credit Cards
- In-store and online purchases
- Cash Advance via non-BPI ATMs. This will be subject to Cash Advance and other applicable fees.
*Based on applicable BPI Prepaid Card features
Who will be affected in the systems maintenance activity?
All clients of BPI and BPI Family Savings Bank.