Systems Maintenance from August 19, 2022 to August 20, 2022

Announcements

Aug 19, 2022

As we continue to work on enhancing your banking experience, we will undergo a scheduled systems maintenance activity from August 19, 2022 (Friday), 10:00 PM to August 20, 2022 (Saturday), 2:00 PM.

During this time, the following services will be temporarily unavailable:

BPI Channels - ATMs and Cash Accept Machines (CAMs), BPI Online and BPI Mobile app, BPI BizLink, and BPI BizKo
BPI Debit Cards
BPI services using BPI online credentials in partner websites and apps, interbank funds transfer to BPI, and funding of BPI Prepaid cards

Our BPI Credit Card and BPI Prepaid Card services will remain available.

Please plan your transactions accordingly.

When will the systems maintenance activity take place and which BPI services will be unavailable during the activity?

We will undergo a systems maintenance activity from August 19, 2022 (Friday), 10:00 PM to August 20, 2022 (Saturday), 2:00 PM.

During this time, the following services will be temporarily unavailable:

a. BPI Channels - ATMs and Cash Accept Machines (CAMs), BPI Online and BPI Mobile app, BPI BizLink, BPI BizKo
b. BPI Debit Cards
c. BPI services using BPI online credentials in partner websites and apps, interbank funds transfer to BPI, funding of BPI Prepaid Cards

Who will be affected by the systems maintenance activity?

All BPI clients who plan to use BPI ATMs and CAMs, BPI Online credentials in partner apps and websites, BPI Debit Cards, BPI BizKo, and BPI BizLink.

Which BPI Prepaid Card and Credit Card services will be available?

a. Funded BPI Prepaid Cards will be available for in-store and online purchases, and withdrawals via non-BPI ATMs subject to ATM usage fee.

b. BPI Credit Cards will also be available for in-store and online purchases, and Cash Advance via non-BPI ATMs subject to Cash Advance fee and other applicable fees.

Will the branches be open to assist me?

We encourage you to plan ahead and schedule your branch visits and transactions before the systems maintenance activity. For your next branch visit, you may check our branch schedule here.

I have bills to pay on these dates. When and how should I pay them?

Please pay your bills ahead of the systems maintenance activity to avoid possible penalties and charges. You may also pay your bills using your funded BPI Prepaid Card or BPI Credit Card.