Advisory: Discontinuance of BPI Prepaid Card and Prepaid Card Loading Channels

Announcements

Jul 19, 2024

Please be advised that all BPI Prepaid Cards will be deactivated on December 27, 2024, while BPI Prepaid Card loading through BPI app, online and Cash Accept Machines (CAMs) will no longer be available starting September 30, 2024.

You may still continue to use your BPI Prepaid Card for purchases and withdrawals before December 27, 2024. Alternatively, you may request to transfer the remaining load balance to your BPI deposit account or VYBE wallet by calling our 24-hour BPI Contact Center at (+632) 889-10000 or visiting any BPI branch.

If you haven't set up a BPI deposit account, requested for a Debit Mastercard, or signed up for VYBE to transfer the remaining load balance, you can easily do so by accessing the links:

Open a #SaveUp account: https://l.bpi.com.ph/saveup

Request for a BPI Debit Mastercard: https://bit.ly/BPIdebitcardrequest

Download VYBE app: https://l.bpi.com.ph/DownloadVYBE

Frequently asked questions

Why will my BPI Prepaid Card be deactivated?

All BPI Prepaid Cards will be deactivated on December 27, 2024. You may use any of our other payments products, such as the BPI Debit Card or VYBE, for your payment needs.

What prepaid card variants are affected by the deactivation?

The following BPI Prepaid Card variants will be affected by the deactivation.

Amore Visa Paywave and Beep
BPI ePay Gift Card
BPI ePay Corporate Mastercard & Visa
BPI ePay Retail Mastercard and Visa (including the Virtual ePay Mastercard)

How can I check my prepaid card balance?

You can still view your prepaid card balance once you log-in to your BPI app, online, or at any BPI ATM and CAM. If you do not have a BPI online or app account, you can still check your prepaid card balance in BPI online home page> Show inquiries and other services > Prepaid card balance.

Can I still load my prepaid card before it gets deactivated?

Yes, you may still reload your prepaid card before September 30, 2024, only. Please ensure to use its remaining balance on or before December 27, 2024, to avoid any inconvenience.