Advisory: BPI Systems Compliance Activities on June 21, 2025 to June 23, 2025

We will be conducting systems compliance activities on the following dates and times:

• June 21 to June 22, 2025, 11:00 PM to 10:00 AM
• June 22 to June 23, 2025, 11:00 PM to 8:00 AM

During this time, the following services will be temporarily unavailable:

• BPI Channels: ATMs and Cash Accept Machines (CAMs), BPI online and the BPI app, BPI BizKo, BPI BizLink*
• BPI Debit Cards 
• BPI Credit Cards – cash advance transactions and Special Installment Plan (S.I.P.) at merchant
• BPI services using BPI online credentials in partner websites and apps
• Incoming fund transfer and payments to BPI (PESONet & InstaPay) and VYBE (InstaPay)
• VYBE sign-ups, cash-ins, and scan to pay, cardless withdrawal, and send to bank services
• BPI Phonebanking
• Agency Banking (May BPI Dito Partner store transactions: deposit and withdraw on partner portal, deposit account opening and other product applications, BPI Lazada product applications, PayWage BPI Salary On-Demand)

*BizLink will also be unavailable on June 20, from 12 AM to 5 AM. BizLink will be up earlier on June 23 and be available starting 5 AM.

*BPI Credit Cards will remain available for in-store and online straight purchases, though access may be intermittent.

All BPI clients who plan to use BPI ATMs and CAMs, BPI online, the BPI app, BPI online credentials in partner apps and websites, BPI Debit Cards, BPI Credit Cards (for cash advance and SIP at Merchant transactions), BPI Phonebanking, BPI BizKo, BPI BizLink, VYBE by BPI app and transact with May BPI Dito partner stores, BPI Lazada store, and PayWage Salary On-Demand. 

We encourage you to plan ahead and schedule your branch visits and transactions before the systems compliance activities. For your branch visit, you may check our branch schedule on our website.

During this activity, the following card services will be temporarily unavailable:

• BPI Debit Cards for in-store and e-commerce transactions, local and international withdrawals, including Card Control services for BPI Debit Mastercard.
• BPI Credit Cards for cash advance and SIP at Merchant transactions

Kindly pay your bills ahead of the systems compliance activities to avoid possible penalties and charges. 

Your scheduled BPI ADA transactions that fall within the duration of the systems compliance activities will be processed after the said activities on Monday, June 23, 2025. 

No. Kindly plan ahead and make your cash withdrawals at any time before 11:00 PM on June 21, 2025 or after 10:00 AM on June 22, 2025 and before 11:00 PM on June 22, 2024 or after 8:00 AM on June 23, 2025. 

All BPI Debit Card services, including international withdrawals using BPI Debit Cards, will be unavailable during the systems compliance activities. International cash advances using BPI Credit Cards will also be unavailable.

No. We recommend that you do your transactions prior to or after the scheduled compliance activities. Your card issuer may charge fees on top of BPI fees to process your transaction.

We encourage you to plan accordingly and do your urgent transactions (CAM deposits, ATM withdrawals, BPI online and BPI app transactions) before the systems compliance activities.

You may also use your BPI Credit Card for in-store and online straight purchases, though access may be intermittent. 

Since the activity will start on Saturday, June 21, 2025, and expected to be finished before banking hours on Monday, June 23, 2025, when there is no clearing of checks, your post-dated checks will not be affected. However, please ensure that your checking accounts are sufficiently funded.

Your transaction history will be updated right after the completion of the systems compliance activities.

For inquiries and comments, please call our 24-hour BPI Contact Center at (+632) 889-10000 or chat with BEA on our website. 

For BPI Preferred and BPI Gold clients, you may reach us through the dedicated line at (+632) 7791-0077.

For Private Wealth clients, you may reach us through the dedicated line at (+632) 779-10000.