For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center at (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.

Please keep in mind that BPI will never ask for your One-Time PIN, online banking password, and other confidential information through our social media pages, embedded forms, email links, calls, or SMS.