The Online Debit Card Request feature will allow customers to request a new debit card or debit card replacement conveniently in the BPI online and app.
Announcements
Oct 27, 2023
Frequently asked questions
What is the Online Debit Card Request feature in the BPI online and app?
When will the Online Debit Card Request be available?
Online Debit Card Request is already available in BPI app starting October 14, 2023, and in BPI online starting October 18, 2023.
Who can use the Online Debit Card Request feature?
All BPI Debit Mastercard cardholders and BPI depositors with a carded account and have BPI online or app access can use this feature.
What types of debit card requests can I make online?
You can request a new debit card or a debit card replacement online. If you will be requesting a new debit card, select “New Debit Card” under “Card Management”. If your request is for a debit card replacement, either select the “Request for card replacement” in Card Control page or go to "Debit Card Replacement” under Card Management.
What are the benefits of Online Debit Card Request?
Online Debit Card Request is a convenient and easy way to request a new debit card or replacement card. You can make the request anywhere, anytime via the BPI online or app and you will only have to go to the preferred branch to pick up the card once it's ready.
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| BPI is regulated by the Bangko Sentral ng Pilipinas