Important Update: Robinsons Cashback Card Enhancement and Transition Plans

Announcements

Apr 24, 2026

Updated: July 30, 2026

You may view the Frequently Asked Questions (FAQs) below for more details.

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Overview

What will happen during this rebranding process?

Following the merger of BPI and Robinsons Bank, your Robinsons Cashback Mastercard will be rebranded to the new Robinsons Cashback Card, powered by Visa effective June 24, 2026. This new card will come with expanded cashback features and benefits.

For Robinsons Cashback Mastercard Cardholders WITHOUT an existing BPI Credit Card or has a Petron BPI, BPI Amore Cashback, BPI Edge, BPI Rewards, BPI Gold Rewards, BPI Platinum Rewards, and/or BPI Signature Card:

You will be issued a new Robinsons Cashback Card, powered by Visa. Any remaining balances will be transferred to your new Robinsons Cashback Card, powered by Visa

For Robinsons Cashback Mastercard Cardholders WITH an existing BPI Amore Platinum Cashback Card:

Your Robinsons Cashback Mastercard remaining balances will be transferred to your existing BPI Amore Platinum Cashback Card / new Robinsons Cashback Card, powered by Visa. You may continue using your existing BPI Amore Platinum Credit Card until we have issued you a new Robinsons Cashback Card, powered by Visa.

When will this rebranding process happen?

Starting June 24, 2026, the rebranding process of your Robinsons Cashback Mastercard will begin. You will receive an email advisory regarding the complete timelines of the rebranding process.

For Robinsons Cashback Mastercard cardholders WITHOUT an existing BPI Credit Card or has a Petron BPI, BPI Amore Cashback, BPI Edge, BPI Rewards, BPI Gold Rewards, BPI Platinum Rewards, and/or BPI Signature Card:

What happens to my Robinsons Cashback Mastercard account?

Your Robinsons Cashback Mastercard including your supplementary card(s), (if any) will be rebranded to the new Robinsons Cashback Card, powered by Visa. With the rebranding, the following changes will be applied:

a. New Customer number and card number

1. You will be issued a new Robinsons Cashback Card, powered by Visa with a new customer number, card number, card expiry, and CVV.

2. Upon delivery and activation of your new Robinsons Cashback Card, powered by Visa, your Robinsons Cashback Mastercard will be deactivated within 2 banking days. If your new card has not been activated, your Robinsons Cashback Mastercard will automatically be deactivated on the date communicated to you via email advisory which may be by July 30, 2026 or August 17, 2026 to prevent any new transactions from being charged to your old account. The blocked card must be properly disposed of by cutting it into several pieces. Ensure that the EMV chip is damaged and properly perforated to prevent any unauthorized use of the card. Don’t worry, this is part of the rebranding process. You may start using your new Robinsons Cashback Card, powered by Visa for all your transactions.

All your balances will be transferred to your new Robinsons Cashback Card, powered by Visa. For cards deactived on July 30, 2026, the transfer is expected to be completed by July 31, 2026. Meanwhile, for cards deactivated on August 17, 2026, the transfer is expected to be completed by August 31, 2026. Once the balances have been transferred to your new Robinsons Cashback Card, powered by Visa, your Robinsons Cashback Mastercard, including your supplementary card(s) (if any) will be permanently cancelled. You will receive an advisory confirming the completion of the transition.

b. Credit limit

Your new Robinsons Cashback Card, powered by Visa will have the same credit limit as your Robinsons Cashback Mastercard.

c. Monthly Due Date / Monthly Cut-Off or Statement Date

Your new Robinsons Cashback Card, powered by Visa will be assigned with a new monthly cut-off or statement date and payment due date.

d. Supplementary Cards

If applicable, we will issue and deliver the same Robinsons Cashback Card, powered by Visa for your supplementary.

e. Cashback Features

With the new Robinsons Cashback Card, powered by Visa, you can enjoy enhanced cashback features and benefits designed to reward your everyday spending:

Robinsons Brands and Affiliate Stores:

3% cashback on a minimum spend of Php 3,500
1% cashback on a minimum spend of Php 1,000

Plus, additional cashback opportunities for your everyday spend:

Shopping, Department Stores, and Grocery Merchants
- 1% cashback on a minimum spend of Php 1,000
Dining, Restaurants, and Online Food Delivery
- 4% cashback on a minimum spend of Php 1,000
Other Merchant Categories
- 0.3% cashback on a minimum spend of Php 1,000

f. Annual Fees

Principal Cardholders:
- First year: Annual fee waived
- Succeeding years: Php 2,500
Supplementary Cardholders:
- First supplementary card: Annual fee waived for life
- 2nd to 6th supplementary cards: Php 1,250

g. Auto-Charge Payments

To ensure uninterrupted services during the rebranding, please update your payment details using your new Robinsons Cashback Card, powered by Visa for recurring charges such as online shopping, ride-hailing and delivery services, streaming services, utility bills, insurance premiums, gaming and digital platforms, cloud storage and software services, memberships and other app subscriptions.

How much cashback can I now earn with my new Robinsons Cashback Card, powered by Visa?

Your maximum cashback remains the same at Php 20,000 per year, just like with your Robinsons Cashback Mastercard.

What’s changing is how your cashback is computed and awarded. Previously, cashback was credited monthly. With the new Robinsons Cashback Card, powered by Visa, your cashback will now accumulate annually, and you may redeem it anytime through BPI Help & Support or by calling our 24-hour BPI Contact Center at (+632) 889-10000.

This means you get the same maximum earning potential, but with more flexibility because you can redeem whenever you choose.

What will happen to the monthly automatic cashback awarding of my Robinsons Cashback Mastercard?

Once you receive your new Robinsons Cashback Card, powered by Visa your cashback will transition from monthly crediting to a more flexible annual accumulation.

With your new Robinsons Cashback Card (Visa), your cashback will now accumulate on an annual basis, and you may redeem it anytime through BPI Help & Support or by calling our 24-hour BPI Contact Center at (+632) 889-10000.

Where can I view the Robinsons Cashback that I can redeem?

You can view your available Robinsons Cashback in your Statement of Account (SOA) under “Cashback Available".

I have an outstanding balance and/or outstanding installment under my Robinsons Cashback Mastercard. Will this be billed in full?

No. Your outstanding balance and any remaining unbilled installments will be automatically transferred to your new Robinsons Cashback Card, powered by Visa.

If your Robinsons Cashback Mastercard is deactivated on July 30, 2026, your transferred balances are expected to appear in your August 2026 BPI Statement of Account (SOA). If your card is deactivated on August 17, 2026, your transferred balances are expected to appear in your September 2026 BPI SOA.

If your card was deactivated on July 30, 2026, your July 2026 Robinsons Cashback Mastercard eSOA may still show these balances, no payment is required for that statement. Instead, simply pay the amount reflected in your August 2026 BPI SOA on or before its due date.

If your card was deactivated on August 17, 2026, your August 2026 Robinsons Cashback Mastercard eSOA may still show these balances simply pay the amount reflected in your September 2026 BPI SOA on or before its due date.

When transferred to your new Robinsons Cashback, powered by Visa, you can continue to pay over the remaining term of your installment. You will still have the option to pay the minimum amount as well.

For Robinsons Cashback Mastercard Cardholders WITH an existing BPI Amore Platinum Credit Card

How will this rebranding affect my BPI Amore Platinum Cashback Card?

a. Enhancement

Your Robinsons Cashback Mastercard will be discontinued, and your existing BPI Amore Platinum Cashback Card will now be rebranded to the new Robinsons Cashback Card, powered by Visa upon receipt of your new Robinsons Cashback Card, powered by Visa.

This enhanced card gives you access to improved cashback benefits, allowing you to earn more rewards across a broader range of everyday purchases, both within Robinsons Brands and Affiliate Stores and beyond.

Robinsons Brands and Affiliate Stores (NEW)
- 3% cashback on a minimum spend of PHP 3,500 (NEW)
- 1% cashback on a minimum spend of PHP 1,000 (NEW)
Cashback on Your Everyday Spend
- Dining, Restaurants, and Online Food Delivery
  - 4% cashback on a minimum spend of PHP 1,000
- Other Shopping, Department Stores, and Grocery Merchants
  - 1% cashback on a minimum spend of PHP 1,000
- Other Merchant Categories
  - 0.3% cashback on a minimum spend of PHP 1,000

Your BPI Amore Platinum Cashback credit card will be deactivated. The deactivated card must be properly disposed of by cutting it into several pieces. Ensure that the EMV chip is damaged and properly perforated to prevent any unauthorized use of the card.

You may expect to receive your new card plastic design of the Robinsons Cashback Card, powered by Visa starting August 16, 2026 onwards. Please activate it immediately to continue enjoying the enhanced features and keep your banking experience uninterrupted.

b. Credit Limit

Your credit limit will be the sum of your old Robinsons Cashback Mastercard and your BPI Amore Platinum Card.

c. Supplementary Card

If your supplementary (if any) does not have a supplementary card with BPI, we will create and deliver a new Robinsons Cashback Card, powered by Visa for him/her, free of charge.

d. Cancellation of your Robinsons Cashback Mastercard

Your Robinsons Cashback Mastercard will automatically be deactivated on the date communicated to you via email advisory which may be by July 30, 2026 or August 17, 2026 to prevent any new transactions from being charged to your old account. You may continue using your existing BPI Amore Platinum Credit Card which will already carry the enhanced cashback features until you receive your new Robinsons Cashback Card, powered by Visa.

e. Ayala Malls perks and privileges

You will continue to enjoy the Ayala Malls benefits until you have received and activated your new Robinsons Cashback Card, powered by Visa.

f. Annual Membership Fee

Upon receipt of your new Robinsons Cashback Card, powered by Visa, your annual membership fee will follow the Robinsons Cashback Card, powered by Visa, rate of Php 2,500.This is savings for you – previously, the annual fee for your BPI Amore Platinum Card was Php 5,000. With this update, you will now pay only P2,500, cutting your annual fee by half.

g. Cashback Annual Cap
Your new Robinsons Cashback Card, powered by Visa will allow you to earn up to PHP 20,000 in cashback annually, an increase from the previous PHP 15,000 annual cap of your existing BPI Amore Platinum Cashback Card. This lets you earn more cashback on your everyday purchases throughout the year.

What will happen to the monthly automatic cashback awarding of my Robinsons Cashback Mastercard?

Once you receive your new Robinsons Cashback Card, powered by Visa your cashback will transition from monthly crediting to a more flexible annual accumulation.

With your new Robinsons Cashback Card, powered by Visa, your cashback will now accumulate on an annual basis, and you may redeem it anytime through BPI Help & Support or by calling our 24-hour BPI Contact Center at ‎(+632) 889-10000.

Where can I view the Robinsons Cashback that I can redeem?

You can view your available Robinsons Cashback in your Statement of Account (SOA) under “Cashback Available".

I have an outstanding balance and/or outstanding installment under my Robinsons Cashback Mastercard. Will this be billed in full?

No. Your outstanding balance and any remaining unbilled installments will be automatically transferred to your new Robinsons Cashback Card, powered by Visa.

My Robinsons Cashback Mastercard is expiring soon, will it still be renewed?

No. Your Robinsons Cashback Mastercard will no longer be renewed. For your transactions moving forward, you may use your existing BPI Amore Platinum Cashback Card.

General Questions

How can I update my contact details (email, mobile number, or billing address) to ensure my records are accurate?

You may call the 24-hour BPI Contact Center at (+632) 889-10000 to update your registered email address, mobile number or billing address. Once connected, press 2 for Credit Cards, then select 4.

Note: If you have been issued a new Robinsons Cashback Card, powered by Visa, you may update your contact information by visiting the branch.

I don’t have an existing supplementary card for my Robinsons Cashback Mastercard. How do I request for a supplementary card once I have my newly issued Robinsons Cashback Card, powered by Visa?

You may request a supplementary card by calling the 24-hour BPI Contact Center at (+632) 889-10000 or by visiting any BPI branch.

I have a supplementary card for my Robinsons Cashback Mastercard. Do I need to apply for a new Robinsons Cashback Card, powered by Visa to replace my supplementary Robinsons Cashback Mastercard?

If your supplementary cardholder does not have an existing BPI supplementary card:
- BPI will automatically create and deliver a new BPI supplementary card.
If your supplementary cardholder already has a BPI supplementary card:
- BPI will no longer provide another one.

The RBank Digital App has been discontinued and my account is still being migrated to BPI. How can I pay my Robinsons Cashback Card (Mastercard) bill for April, May, and June 2026?

You may pay through the following payment channels:

BPI Branches
BPI online app (Biller Name: BPI DOS, ROB CASHBACK, PRULIFECC) or BPI Vybe
Robinsons Dept Store
7-eleven
Gcash
ECPay
Bennet (ATM and online)- applicable to participating members/banks
SM bills payment counters
Maya

While the migration is ongoing, where can I view my Robinsons Cashback Card (Mastercard) transactions and balances?

Starting July 1 onwards, the RBank Digital App will no longer be available for viewing your credit card transactions and balances. Don't worry, you can still access this information through your electronic Statement of Account (eSOA), which will be sent to your registered email address.

Display Name	Email Address
BPI CARDS eStatement	noreply@estatement.bpi.com.ph

SOA Guide for Migrated Robinsons Cashback Cardholders

A Guide to Your Statement of Account

In line with your transition to a BPI Credit Card, we have prepared this guide to help you understand how your balances will reflect on the Statement of Account (SOA) of your BPI Credit Card.

Definition of Terms

	Robinsons Cashback Card (Mastercard) Customer that will be converted to the new Robinsons Cashback Card, powered by Visa	Robinsons Cashback Card Customer with an existing BPI Amore Platinum Card
Card Number/Customer Number Account or reference number of your credit card.	You will now have a new Robinsons Cashback Card Number and Customer Number.	Your BPI Credit Card Number and Customer Number will be retained.
Statement Date or Cut-off Date This is the billing statement cut- off wherein new purchases and outstanding balance (if any) from the previous month are reflected.	Robinsons Cashback Statement Date or Cut-Off date will change once your card is converted to a BPI Credit Card.	Your BPI Credit Card billing statement cut-off will be retained.
Payment Due Date This is the date when at least the minimum payment is due. This is set monthly based on the due date assigned to your account.	Robinsons Cashback Credit Card payment due date will change.	Your BPI Credit Card payment due date will be retained.
Credit Limit This is the total amount you can use when buying or paying for your purchases.	Your new BPI Credit Card will have the same credit limit as your replaced Robinsons Cashback credit card.	Your credit limit from your DOS credit card will be added to your existing BPI Credit Card limit.
Minimum Amount Due This is the lowest amount you can pay on your credit card bill on or before the payment due date to keep your account in good standing and avoid incurring late payment charges. It is computed as 3.57% of your Total Outstanding Balance less new purchases, cash advances and adjustments, or PHP 850, whichever is higher.	Your new BPI Credit Card which replaced your Robinsons Cashback credit card will now follow BPI’s minimum amount due computation.	The minimum amount due computation will remain the same for your BPI Credit Card. Should there be any change, this will be properly communicated to you.
Total Outstanding Balance	The sum of purchases, availments, and cash advances together with all interests, penalties, fees, and other charges incurred thereon, if any, arising from the use of the card.	The sum of purchases, availments, and cash advances together with all interests, penalties, fees, and other charges incurred thereon, if any, arising from the use of the card.
Balance Transfer Cut-off Date	The cut-off date by which the total outstanding balances from Robinsons Cashback Card that will be transferred to BPI will be computed. Any purchases, fees, and/or charges posted after the balance transfer cut-off date will still reflect in the Robinsons Cashback SOA but will be transferred to your BPI Credit Card.	The cut-off date by which the total outstanding balances from Robinsons Cashback Card that will be transferred to BPI will be computed. Any purchases, fees, and/or charges posted after the balance transfer cut-off date will still reflect in the Robinsons Cashback SOA but will be transferred to your BPI Credit Card.
Outstanding Installment Principal Balance	The remaining principal balance of an installment transaction that is yet to be billed.	The remaining principal balance of an installment transaction that is yet to be billed.

Below are sample illustrations of the SOAs that you will receive throughout the transition period.

Note: Dates indicated in the scenarios are for illustration purposes only. This may vary depending on your actual Robinsons Cashback statement date and BPI statement date.

SCENARIO #1:

Outstanding Balance transfer for Robinsons Cashback Credit Cards

Example:

Robinsons Cashback SOA Statement Date: July 4, 2026

BPI SOA Statement Date: August 8, 2026

Balance Transfer Cut-off Date: July 25, 2026

Robinsons Cashback Credit Card SOA: You will receive your July 2026 Robinsons Cashback Credit Card SOA with your balances per usual. However, you may pay for the balances on your August 2026 BPI SOA instead.

BPI Credit Card SOA: This will show the transferred balances from your Robinsons Cashback Credit Card, including purchases from your BPI Credit Card. Please pay for your BPI Credit Card SOA on or before your payment due date.

To illustrate:

ROBINSONS CASHBACK CREDIT CARD SOA FOR JULY 2026

BPI CREDIT CARD SOA FOR AUGUST 2026

ROBINSONS CASHBACK BANK CREDIT CARD SOA FOR AUGUST 2026

SCENARIO #2:

Installment Balance transfer for Robinsons Cashback Credit Cards with an ongoing Convert to Cash transaction with amortized Installment Processing Fee

Example:

Robinsons Cashback SOA Statement Date: July 4, 2026

BPI SOA Statement Date: August 8, 2026

Balance Transfer Cut-off Date: July 25, 2026

BPI Credit Card SOA: This will show the transferred installment balances from your Robinsons Cashback Credit Card, including purchases from your BPI Credit Card. Please pay for your BPI Credit Card SOA on or before your payment due date.

Robinsons Cashback SOA (Before Installment Transfer)	BPI SOA (After Installment Transfer)	Remarks
Installment Amortization & Processing Fee has two separate transaction entries every month. Reflected as: “CONVERT TO CASH” “INSTALLMENT PROCESSING FEE”	Installment Amortization & Processing Fee is combined in one transaction entry. Reflected as: “RB Installment Conversion”	Amortization amount may slightly change when transferred to BPI due to 5-decimal rounding limitation (either same amount or a rounded down amount).

Robinsons Cashback SOA

(Before Installment Transfer)

BPI SOA

(After Installment Transfer)

Remarks

Installment Amortization & Processing Fee has two separate transaction entries every month.

Reflected as:

“CONVERT TO CASH”

“INSTALLMENT PROCESSING FEE”

Installment Amortization & Processing Fee is combined in one transaction entry.

Reflected as:
“RB Installment Conversion”

Amortization amount may slightly change when transferred to BPI due to 5-decimal rounding limitation (either same amount or a rounded down amount).

Illustration for the Transfer of Unbilled Installment Transactions:

Sample Installment transaction	Robinsons Cashback SOA Cycle	BPI SOA Cycle
Note: This applies to Robinsons Cashback Cardholders whose cards are deactivated by July 30, 2026.
March 2026	April 2026	May 2026	June 2026	July 2026	August 2026	September 2026
Ongoing Convert to Cash amortization: PHP 24,000; 24 months term; PHP 1,000 monthly amortization	billed PHP 1,000 (9 of 24)	billed PHP 1,000 (10 of 24)	billed PHP 1,000 (11 of 24)	billed PHP 1,000 (12 of 24)	billed PHP 1,000 (13 of 24)	Convert to Cash and Installment Processing Fee is combined and billed as follows: 1. PHP 1,100 (13 of 24) billed as straight purchase 2. PHP 1,099.96 (1 of 11) billed as installment *Note: Starting August, your amortization amount will either be the same or a rounded down amount in BPI.	Convert to Cash and Installment Processing Fee is combined and billed as installment: PHP 1,099.96 (2 of 11) *Note: Starting August, your amortization amount will either be the same or a rounded down amount in BPI.
remaining terms unbilled: 11 months
Ongoing Installment Processing Fee amortization: PHP 2,400; 24 months terms; PHP 100 monthly amortization	billed PHP 100 (9 of 24)	billed PHP 100 (10 of 24)	billed PHP 100 (11 of 24)	billed PHP 100 (12 of 24)	billed PHP 100 (13 of 24)
remaining terms unbilled: 11 months

Sample Installment transaction

Robinsons Cashback SOA Cycle

BPI SOA Cycle

Note: This applies to Robinsons Cashback Cardholders whose cards are deactivated by July 30, 2026.

March 2026

April 2026

May 2026

June 2026

July 2026

August 2026

September 2026

Ongoing Convert to Cash amortization:

PHP 24,000;

24 months term;

PHP 1,000 monthly amortization

billed

PHP 1,000

(9 of 24)

billed

PHP 1,000

(10 of 24)

billed

PHP 1,000

(11 of 24)

billed

PHP 1,000

(12 of 24)

billed PHP 1,000

(13 of 24)

Convert to Cash and Installment Processing Fee is combined and billed as follows:

1. PHP 1,100 (13 of 24) billed as straight purchase

2. PHP 1,099.96

(1 of 11) billed as installment

*Note: Starting August, your amortization amount will either be the same or a rounded down amount in BPI.

Convert to Cash and Installment Processing Fee is combined and billed as installment:

PHP 1,099.96

(2 of 11)

*Note: Starting August, your amortization amount will either be the same or a rounded down amount in BPI.

remaining terms unbilled:

11 months

Ongoing Installment Processing Fee amortization:

PHP 2,400;

24 months terms;

PHP 100 monthly amortization

billed

PHP 100

(9 of 24)

billed

PHP 100

(10 of 24)

billed

PHP 100

(11 of 24)

billed

PHP 100

(12 of 24)

billed

PHP 100

(13 of 24)

remaining terms unbilled: 11 months

ROBINSONS CASHBACK CREDIT CARD SOA FOR JULY 2026

BPI CREDIT CARD SOA FOR AUGUST 2026

ROBINSONS CASHBACK CREDIT CARD SOA FOR AUGUST 2026

NOTES:

1. Installment transactions with one remaining term will already be billed as a straight purchase on your BPI August 2026 SOA.

Sample Installment transaction	Robinsons Cashback SOA Cycle	BPI SOA Cycle
March 2026	April 2026	May 2026	June 2026	July 2026	August 2026
With one last amortization for the term: PHP 12,000; 12 months term; PHP 1,000 monthly amortization	billed PHP 1,000 (7 of 12)	billed PHP 1,000 (8 of 12)	billed PHP 1,000 (9 of 12)	billed PHP 1,000 (10 of 12)	billed PHP 1,000 (11 of 12)	billed as straight purchase: PHP 1,000

Sample Installment transaction

Robinsons Cashback SOA Cycle

BPI SOA Cycle

March 2026

April 2026

May 2026

June 2026

July 2026

August 2026

With one last amortization for the term:

PHP 12,000;

12 months term;

PHP 1,000 monthly amortization

billed

PHP 1,000

(7 of 12)

billed

PHP 1,000

(8 of 12)

billed

PHP 1,000

(9 of 12)

billed

PHP 1,000

(10 of 12)

billed PHP 1,000

(11 of 12)

billed as straight purchase:

PHP 1,000

2. If your Robinsons Cashback Card account is deactivated on August 17, 2026, this is how the transfer of your unbilled installment transactions will look like:

Sample Installment transaction	Robinsons Cashback Card SOA Cycle	BPI SOA Cycle
April 2026	May 2026	June 2026	July 2026	August 2026	September 2026	October 2026
With ongoing amortization: PHP 24,000; 24 months term; PHP 1,000 monthly amortization	billed PHP 1,000 (9 of 24)	billed PHP 1,000 (10 of 24)	billed PHP 1,000 (11 of 24)	billed PHP 1,000 (12 of 24)	billed PHP 1,000 (13 of 24) *remaining terms unbilled: 11 months	billed as installment: PHP 1,000 (1 of 11)	billed as installment: PHP 1,000 (2 of 11)
With one last amortization for the term: PHP 24,000; 24 months term; PHP 1,000 monthly amortization	billed PHP 1,000 (19 of 24)	billed PHP 1,000 (20 of 24)	billed PHP 1,000 (21 of 24)	billed PHP 1,000 (22 of 24)	billed PHP 1,000 (23 of 24)	billed as straight purchase: PHP 1,000

Sample Installment transaction

Robinsons Cashback Card SOA Cycle

BPI SOA Cycle

April 2026

May 2026

June 2026

July 2026

August 2026

September 2026

October 2026

With ongoing amortization:

PHP 24,000;

24 months term;

PHP 1,000 monthly amortization

billed

PHP 1,000

(9 of 24)

billed

PHP 1,000

(10 of 24)

billed

PHP 1,000

(11 of 24)

billed

PHP 1,000

(12 of 24)

billed

PHP 1,000

(13 of 24)

*remaining terms unbilled: 11 months

billed as installment:

PHP 1,000

(1 of 11)

billed as installment:

PHP 1,000

(2 of 11)

With one last amortization for the term:

PHP 24,000;

24 months term;

PHP 1,000 monthly amortization

billed

PHP 1,000

(19 of 24)

billed

PHP 1,000

(20 of 24)

billed

PHP 1,000

(21 of 24)

billed

PHP 1,000

(22 of 24)

billed PHP 1,000

(23 of 24)

billed as straight purchase:

PHP 1,000

For inquiries regarding the rebranding process of your Robinsons Cashback Mastercard, you may call our 24-hour BPI Contact Center at ‎(+632) 889-10000. Once connected, dial 2 for Credit Cards, then select 4.

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Important Update: Robinsons Cashback Card Enhancement and Transition Plans

You are in

Overview

What will happen during this rebranding process?

When will this rebranding process happen?

For Robinsons Cashback Mastercard cardholders WITHOUT an existing BPI Credit Card or has a Petron BPI, BPI Amore Cashback, BPI Edge, BPI Rewards, BPI Gold Rewards, BPI Platinum Rewards, and/or BPI Signature Card:

What happens to my Robinsons Cashback Mastercard account?

How much cashback can I now earn with my new Robinsons Cashback Card, powered by Visa?

What will happen to the monthly automatic cashback awarding of my Robinsons Cashback Mastercard?

Where can I view the Robinsons Cashback that I can redeem?

I have an outstanding balance and/or outstanding installment under my Robinsons Cashback Mastercard. Will this be billed in full?

For Robinsons Cashback Mastercard Cardholders WITH an existing BPI Amore Platinum Credit Card

How will this rebranding affect my BPI Amore Platinum Cashback Card?

What will happen to the monthly automatic cashback awarding of my Robinsons Cashback Mastercard?

Where can I view the Robinsons Cashback that I can redeem?

I have an outstanding balance and/or outstanding installment under my Robinsons Cashback Mastercard. Will this be billed in full?

My Robinsons Cashback Mastercard is expiring soon, will it still be renewed?

General Questions

How can I update my contact details (email, mobile number, or billing address) to ensure my records are accurate?

I don’t have an existing supplementary card for my Robinsons Cashback Mastercard. How do I request for a supplementary card once I have my newly issued Robinsons Cashback Card, powered by Visa?

I have a supplementary card for my Robinsons Cashback Mastercard. Do I need to apply for a new Robinsons Cashback Card, powered by Visa to replace my supplementary Robinsons Cashback Mastercard?

The RBank Digital App has been discontinued and my account is still being migrated to BPI. How can I pay my Robinsons Cashback Card (Mastercard) bill for April, May, and June 2026?

While the migration is ongoing, where can I view my Robinsons Cashback Card (Mastercard) transactions and balances?

SOA Guide for Migrated Robinsons Cashback Cardholders

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