Advisory: Migration of DOS Credit Card to BPI

Following the merger of BPI and Robinsons Bank, all DOS credit cards will be discontinued effective June 2026 and will be migrated to BPI.

For DOS Credit Cardholders WITHOUT an existing BPI Credit Card:

You will be issued a BPI Rewards Card. The card variant will depend on the credit limit of your existing DOS credit card. Any remaining balances (including unbilled installments), and rewards points will be transferred to your new BPI Rewards Card.

For DOS Credit Cardholders WITH an existing BPI Credit Card:

Your DOS remaining balances (including unbilled installments), and rewards points will be transferred to your existing BPI Credit Card.

Starting May 2026, the migration process of your DOS credit cards will begin. You will receive an email advisory regarding the complete timelines of the migration proces

Your DOS Credit Card including your supplementary card(s), (if any) will be converted to a BPI Rewards Card, depending on your credit limit. With the conversion, the following changes will be applied:

a. New Customer number and card number

1. You will be issued a new BPI Rewards Card with a new customer number, card number, card expiry, and CVV.

2. Upon delivery and activation of your new BPI Rewards Card, your DOS Credit Card will be blocked within 2 banking days to prevent any new transactions from being charged to your old account. The blocked card must be properly disposed of by cutting it into several pieces. Ensure that the EMV chip is damaged and properly perforated to prevent any unauthorized use of the card. Don’t worry, this is part of the transition process. You may start using your new BPI Rewards Card for all your transactions.

Within 90 days upon card delivery, all your remaining balances (including unbilled installments), and all rewards points will be transferred to your new BPI Rewards Card. Once the points and balances have been transferred to your new BPI Rewards Card, your DOS Credit Card, including your supplementary card(s) (if any) will be permanently cancelled. You will receive an advisory confirming the completion of the transition.

b. BPI Credit Card Variant

To know which BPI Rewards Card variant you qualify for, you may refer to the email advisory sent to you which indicates the credit card variant offered.

c. Credit limit

Your new BPI Rewards Card will have the same credit limit as your current DOS Credit Card.

d. Monthly Due Date / Monthly Cut-Off or Statement Date

Your new BPI Rewards Card will be assigned with a new monthly cut-off or statement date and payment due date.

e. Supplementary Cards

If applicable, we will issue and deliver the same BPI Rewards Card variant for your supplementary.

f. Rewards Points

• For BPI Rewards Card & BPI Gold Rewards Card: Earn 1 point for every PHP 35 spent.
• For BPI Platinum Rewards Card: Earn 2 points for every PHP 30 local spend or every PHP 20 foreign currency spend at merchants outside the Philippines for both in-store or online purchases.

g. Annual Fees

For DOS Classic Cardholders

For DOS Platinum Cardholders

Enjoy a waived annual fee for your first year with BPI. Moving forward, your account will follow the standard BPI fee structure instead of the DOS Annual Fee waiver policy.

h. Auto-Charge Payments

To ensure uninterrupted services during the transition, please update your payment details using your new BPI Rewards Card for recurring charges such as online shopping, ride-hailing and delivery services, streaming services, utility bills, insurance premiums, gaming and digital platforms, cloud storage and software services, memberships and other app subscriptions.

Your outstanding balance and/or outstanding installment will be transferred to your newly issued BPI Rewards Card. When transferred to your new BPI Rewards Card, you can continue to pay over the remaining term of your installment. You will still have the option to pay the minimum amount as well.

a. Activate your new BPI Rewards Card

Upon receipt of your new BPI Rewards Card, activate it immediately to start enjoying all your card’s perks and benefits. For activation instructions, please refer to the card activation sticker found on your card.

b. Auto-Charge Payments

To ensure uninterrupted services during the transition, please update your payment details using your new BPI Rewards Card for recurring charges such as online shopping, ride-hailing and delivery services, streaming services, utility bills, insurance premiums, gaming and digital platforms, cloud storage and software services, memberships and other app subscriptions.

No. Your DOS Credit Card will not be renewed but will be replaced by a new BPI Rewards Card. However, you may continue using your DOS card until its cancellation after you have activated your new BPI Rewards Card.

If your DOS Credit Card is enrolled in Auto Debit Arrangement (ADA) using a Robinsons Bank or BPI deposit account, please coordinate with any BPI branch to sign a new ADA form for your newly issued BPI Credit Card to avoid any inconvenience. For your security, sensitive account updates require face-to-face validation.

a. Credit Limit

The credit limit of your DOS Credit Card will be added to your existing BPI Credit Card.

b. Supplementary Card

If your DOS supplementary (if any) does not have a supplementary card with BPI, we will issue and deliver a BPI card for him/her, free of charge. If you do not want to extend a BPI Supplementary Credit Card to your DOS supplementary cardholder, please call our 24-hour BPI Contact Center at (+632) 889-10000.

c. Cancellation of DOS card

Your DOS Credit Card will be cancelled within 90 days from the receipt of the advisory regarding the migration of your DOS Credit Card to BPI Credit Card.

Your outstanding balance and/or outstanding installment will be transferred to your existing BPI Credit Card. When transferred to your existing BPI Credit Card, you can continue to pay over the remaining term of your installment. You will still have the option to pay the minimum amount as well.

a. Auto-Charge Payments

To ensure uninterrupted services during the transition, please update your payment details using your existing BPI Credit Card for recurring charges such as online shopping, ride-hailing and delivery services, streaming services, utility bills, insurance premiums, gaming and digital platforms, cloud storage and software services, memberships and other app subscriptions.

b. Auto Debit Arrangement

If your DOS Credit Card is enrolled in Auto Debit Arrangement (ADA) using a Robinsons Bank or BPI deposit account, please coordinate with any BPI branch to sign a new ADA form for your existing BPI Credit Card to avoid any inconvenience. For your security, sensitive account updates require face-to-face validation.

No. Your DOS Credit Card will not be renewed. However, you may continue using your DOS Credit card until it is blocked in preparation for the transition process. Thereafter, you may continue using your existing BPI Credit Card for all your transactions.

Depending on the BPI Credit Cards that you own, your outstanding retail and/or installment balances will be transferred to one card following the hierarchy below:

• BPI Edge Card
• BPI Rewards Card
• BPI Gold Rewards Card
• Petron BPI Card
• BPI Amore Cashback Card
• BPI Platinum Rewards Card
• BPI Amore Platinum Cashback Card
• BPI Signature Card

No. The 2‑Gives feature will no longer apply to new transactions made using your BPI Credit Card after migration.

However, eligible transactions made with your DOS Credit Card before migration that have not yet been split into two installments will still be processed under the 2‑Gives feature. These transactions will be transferred to BPI and posted in two monthly installments.

As an alternative, you may now enjoy even more flexibility with BPI’s FlexipayZero when you purchase using your BPI Credit Card. This allows you to convert eligible purchases into installments of up to 36 months at 0% interest at select partner merchants.

You may call the BPI Contact Center at (+632) 889-10000 to update your registered email address, mobile number or billing address. Once connected, press 2 for Credit Cards, then select 4.

Note: If you have been issued with a new BPI Rewards Card, you may also update your contact information by visiting the branch.

You may request a supplementary card by calling the BPI Contact Center at (+632) 889-10000 or by visiting any BPI branch.

• If your supplementary cardholder does not have an existing BPI supplementary card, BPI will automatically create and deliver a new BPI supplementary card.
• If your supplementary cardholder already has a BPI supplementary card, BPI will no longer provide another one.

You may pay your credit card bills through the following payment channels:

(1) BPI app or BPI online

(2) Any BPI branch (over the counter) or enroll in our Automatic Debit Arrangement (ADA) facility

(3) Authorized Payment Partners:

• Bayad Center Stores, Merchant Partners and Bayad App
• Cebuana Lhuillier Counters
• ECPAY Merchant Partners (7-Eleven, Shopwise, etc)
• SM Bills Payment Counters
• Gcash
• Maya