BPI receives multiple recognitions at the Asian Banking & Finance Retail Banking Awards 2025

The Bank of the Philippine Islands (BPI) won six awards at the Asian Banking & Finance (ABF) Retail Banking Awards 2025, reaffirming its position as a strong leader in the Philippine banking industry. 

“We are honored to be recognized by Asian Banking and Finance. These awards affirm our commitment to continuously elevating the customer experience,” said TG Limcaoco, BPI President and CEO.

“With a mindset of customer obsession, we will keep driving innovation and delivering inclusive, sustainable solutions that make banking simpler, more accessible, and more meaningful for every Filipino,” he added.

BPI Direct BanKo, Inc., A Savings Bank (BanKo), the microfinance arm of BPI, received the SME Community Support of the Year – Philippines award for its BanKo-On-The-Go (BOTG) initiative, which addresses the demand for formal lending by offering better rates and services in areas with limited access to traditional banking.

BanKo has deployed ten BOTG vehicles to 66 public markets across various regions, including Metro Manila, Rizal Province, Pampanga, Bulacan, Quezon Province, Pangasinan, Laguna, Cebu, Dumaguete, Davao, and Cagayan de Oro. With its dedicated BanKo ambassadors, BOTG delivers personalized services, guiding self-employed microentrepreneurs (SEMEs), informal workers, and salaried individuals through every step of the account opening or loan onboarding processes to seamlessly integrate them into the financial ecosystem.

Meanwhile, Agency Banking’s ‘May BPI Dito’ initiative received the Customer Experience Initiative of the Year – Philippines award. Committed to financial inclusion, BPI introduced ‘May BPI Dito’ to overcome barriers such as limited access to banking services, customer discomfort with traditional banks, and logistical challenges in reaching rural and underserved areas.

BPI combined innovative marketing, non-traditional channels, and a customer-first approach to make banking more accessible to the underserved. In its first year, ‘May BPI Dito’ has successfully onboarded over 200,000 new clients, distributed over 500,000 banking products across various channels, and engaged more than 400,000 individuals in underserved areas.

BPI’s Open Banking ecosystem, led by the Digital Partnerships and Ecosystem Group, was meanwhile awarded Open Banking Initiative of the Year – Philippines for supporting services like utility payments, e-commerce, remittances, e-wallet top-ups, and NGO donations. The Bank continues to expand its partner network while enhancing digital security and data privacy.

BPI’s Green Solutions, the country’s first retail lending sustainability suite, won the New Consumer Lending Product of the Year – Philippines and Sustainability Initiative of the Year – Philippines awards. Offering Electric Vehicle (EV) Financing and Solar Mortgage, it booked PHP 4.7 billion in loans and helped more than 3,000 families adopt sustainable living, reducing over 20 billion pounds of carbon emissions. BPI aims to double its Green Solutions portfolio by end-2025.

BPI also earned the ESG Program of the Year – Philippines award for integrating sustainability across its strategy, operations, and workforce. In 2021, it became the first Philippine bank to link sustainability with employee performance metrics and launch mandatory ESG training, reinforcing its ESG+E₂ approach and ensuring that environmental and social programs also generate economic value. Beyond conventional ESG frameworks, BPI’s sustainability blueprint adds an “E” for Economic Benefits (E₂), underscoring its commitment to deliver economic, environmental, and social progress.

Organized by the Asian Banking & Finance magazine, the ABF Retail Banking Awards recognize outstanding entities that are reshaping the retail banking landscape. Now in its 20^th year, the awards program highlights innovative solutions, retail products, digital banking breakthroughs, and exceptional customer experiences that have redefined industry standards.