The Globe x BPI Zero-Rating Partnership allows eligible Globe and TM subscribers to access and use the BPI app without consuming mobile data charges when connected via the Globe or TM mobile network in the Philippines.
Good news to all Globe and TM subscribers: BPI app is now free on Globe and TM networks. BPI app users can now enjoy banking without worrying about data.
Frequently Asked Questions
What is the Globe x BPI Zero-Rating Partnership?
Who can enjoy zero-rated access to the BPI app?
Zero-rated access is available to Globe subscribers and TM subscribers while using the BPI app. The benefit applies only when using a Globe or TM mobile connection within the Philippines.
Does the zero-rating benefit apply to all mobile networks?
No. The zero-rating benefit applies only to Globe and TM mobile connections in the Philippines. Subscribers using other mobile networks will be subject to their network provider's applicable data charges.
Can customers use the BPI app for free while roaming abroad?
No. The zero-rating benefit does not apply while roaming. Customers who access the BPI app through international roaming services will be charged according to their roaming data plan or applicable roaming rates.
Does the zero-rating benefit apply to satellite internet services such as Starlink?
No. The zero-rating benefit does not cover satellite internet connections, including, but not limited to, Starlink. Any access to the BPI app through satellite internet services will consume data based on the customer's internet subscription plan.
Customer support
For inquiries and comments, please send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.