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To be able to access our toll-free numbers, make sure that you are using telephone services supported by the indicated carrier in the table below. If your country is not included in the list dial the International Access Code +63 + 2 + 88910000.

For those using mobile services, please check with your service providers if calls to international or special numbers are allowed. Applicable fees or charges imposed by the service provider are for the caller's account.

Country

Carrier

Toll-free number

Australia

TELSTRA

1800140390

+800-27489100

OPTUS

+800-27489100

Austria

TRANSIT (Via TATA)

+800-27489100

Canada

TATA

18003545449

+800-27489100

France

FRANCE TEL

0800905585

Germany

DTAG

+800-27489100

Greece

OTE

0080063120014

Guam

IT&E

18001630001

18885578540

Hawaii

VERIZON

18886880518

Hongkong

NWT

800932634

Indonesia

INDOSAT

0018036310032

Italy

TEL. ITALIA

+800-27489100

Japan

KDD

00531636003

+800-27489100

SOFTBANK

+800-27489100

South Korea

KT

+800-27489100

Macau

CTM

0800452

Malaysia

TM

1800807767

+800-27489100

Netherlands

IBASIS

+800-27489100

New Zealand

TNZL

+800-27489100

Saudi Arabia

STC

8008630008

Singapore

SINGTEL

8006363007

+800-27489100

Switzerland

BICS

+800-27489100

Taiwan

CHT-I

00801631345

CHT-I

00801631305

Thailand

NTPLC (CAT)

+800-27489100

UAE

ETISALAT

80006300017

United Kingdom

BT

+800-27489100

USA

VERIZON

18002251202

+800-27489100

Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100

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Visit the Contact us page to know more ways on how you can reach us.

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Bank of the Philippine Islands is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph