Salary Loan frequently asked questions

Yes. All existing Terms and Conditions stated in your Robinsons Bank Go! Salary Loan MOA will be retained and remain in effect.

Upon renewal of your Salary Loan facility, the BPI Salary Loan Terms and Conditions and process will apply. You will be informed in advance of any changes, if applicable.

Monthly remittances for consolidated payments for all Go! Salary Loans should continue to be made through Robinsons Bank branches that are not yet integrated with BPI. Thereafter, remittances should be made through BPI branches.

Yes, you will still be able to access your Go! Salary Loan HR Portal using your existing password and login credentials.

To know your updated BPI Salary Loan account number, you may refer to the following channels:

a) Official notification from BPI via SMS, email or direct mail
b) By logging in to the BPI app or BPI online under Loans tab; or
c) By sending an email to our specialized customer service team at slemployeeprogram@bpi.com.ph.

All Robinsons Bank Go! Salary Loan accounts will be integrated with BPI. 

• Your loan account number will change. 
• All existing loan terms remain the same, including interest rates, loan tenor, monthly amortization, and repayment through salary deduction 

You will receive advance notification before these changes take effect.

Yes. Your loan proceeds may be credited to your BPI deposit account.  

If your Go! Salary loan account has not yet been integrated with BPI, you may pay off your loan at any Robinsons Bank branch that is not yet integrated with BPI.

Once your loan account has been integrated with BPI, early loan payoff can be done via BPI app, BPI online or any BPI branch, using your new BPI loan account number.

Yes. You may apply for a BPI Personal Loan, subject to BPI’s standard credit evaluation and approval process.