Mailing address | Complaint Officer
BPI International Finance Limited
5/F, LHT Tower
31 Queen's Road Central
Hong Kong
|
Fax number | (+852) 284-59170 |
Email address | BPI-IFL-Complaints-Officer@bpi.com.hk |
Complaint officer no. | (+852) 252-11156 |
Note: Please be informed that all calls may be recorded to ensure service quality.
We will acknowledge your opinion or suggestion within 7 days of receipt. In the event that further investigation is warranted, we shall update you on the progress or respond within 30 days. Please note that where a customer opinion or suggestion is lodged by a third party, we shall only contact the respective customer rather than the third party in order to protect our customer's privacy.