We collect information about you, your transactions, your use of our products and services and your relationships with Bank of the Philippine Islands (BPI), and all its subsidiaries or affiliates when you apply for or avail of any product or service that BPI Europe offers or when you interact with our employees.
- These may include personal information (contact details, financial information, family, and employment details) that come from:
a. Customer Information Sheet (CIS) you filled out, supporting documents (passports, visa, proof of address, proof of National Insurance Number, etc.) you provided, including information about payments you make or receive such as the date, amount, currency, details of the payee or payer, proof of source of funds and purpose of transaction and accounts you hold with other providers;
b. third parties such as credit reference and fraud prevention agencies, publicly available information such as country court judgments and electoral registers;
c. your interaction with us through emails, post, social media and the way you use your account(s) for example, your use of branches (images via CCTV), telephone facility (voice recording) or online banking;
- These may also include information you give us about other people (such as dependants, providers, employers or joint account holders) that we will use to provide services or, upon your request, to share it with third parties. If so, you confirm that you have gotten their permission or you are authorised to give us these information.