Anti-Bribery and Corruption
Our bank promotes an ethical business culture with the highest level of integrity and one that does not tolerate the use of bribery in any aspect of our business operations. We have established policies and procedures that are designed to comply with the expectations of applicable anti-bribery legislation in the markets and jurisdictions in which we operate such as the UK's Bribery Act 2010 and the Financial Crime section of the FCA Handbook.
We expect our directors, employees, third party service providers, and business partners/suppliers to behave ethically at all times in carrying out their respective functions or when performing any form of service on our bank’s behalf.
Conflict of Interest
Our bank engages in a variety of activities in the delivery of our products and services. Due to the nature of these activities, situations where the bank’s interests conflict with those of other stakeholders’ may arise from time to time. In these circumstances, we take all appropriate steps to prevent or appropriately manage such conflicts while ensuring our customers are treated fairly.
Insider Trading
Our bank is committed to maintaining the integrity of financial markets and protecting the general public from market abuse, which includes insider dealing and market manipulation. We have established safeguards to prevent and detect these offences, including a whistleblowing framework wherein such violations can be formally reported.
Fair Dealing – Related Party Transactions
Our bank endeavors to ensure that all our transactions, particularly those entered into with our related parties, are legal, ethical, and do not compromise our stakeholders’ value.
We have established policies, procedures, and controls that ensure related party transactions are dealt at an arm’s length basis (i.e., a transaction between two related parties is performed as if these parties were unrelated so as to avoid any conflict of interest).
Whistleblowing
Our bank fosters an environment where our people feel safe to raise reportable concerns and where these concerns are taken seriously.
We have formal channels where our employees can raise a concern, the first of which is through their direct manager, who can immediately act on the concern raised or escalate the matter to the appropriate unit.
In cases where our employees are not comfortable raising a concern through their manager, they also have the option to communicate the concern directly to other members of Senior Management, particularly the Head of Human Resources and the Managing Director.
When an employee prefers to retain his/her anonymity, he/she may also report the concern to an electronic mailbox dedicated to receive whistleblowing reports. Sole access to this mailbox is restricted to the bank’s Whistleblowing Champion.
We ensure all concerns raised are handled with utmost confidentiality and investigated independently, and that whistleblowers are not subject to any form of retaliation.