News

Notice to the Public: Beware of Fraudulent Loan Offers

What is happening

Fraudulent advertisements are circulating via text message and social media, where fraudsters impersonate BPI Europe (or use confusingly similar names) and offer fake loans with unrealistically low interest rates. Victims receive SMS links or online ads inviting them to “claim” these offers. Clicking the link directs them to a fraudulent website that request personal and banking details, allowing scammers to steal sensitive information, potentially gain unauthorized access to bank accounts, and ultimately result in identity theft or unauthorised transactions.

What you should know

BPI Europe does not promote, advertise, or offer any of its products through text messages, social media posts, or direct messages. The Bank does not operate or maintain any official social media accounts. Information about our legitimate products and services is published exclusively on our official website at https://www.bpi.com.ph/europe. 

BPI Europe will never send unsolicited product offers, message containing links, or requests for personal or banking details via text or social media. 

Spot the signs of a Loan Scam

Stay vigilant. We remind the public to be cautious of the following:

● Unsolicited messages claiming to be from BPI Europe, especially those that contain links or ask for personal details.
● “Guaranteed” loans with unusually low interest rates or that require an upfront fee.
● Lack of transparency about the lender’s identity, registration, or terms.
● Messages that create a false sense of urgency, e.g., “Apply now” to avoid missing the offer.
● Loan offers that seem too good to be true – because they usually are.

How to Stay Safe

● Do not click on links or open attachments in unsolicited or suspicious messages.
● Never pay upfront fees. Legitimate lenders will only deduct costs after the loan is approved and disbursed.
● Do not share personal or banking details with unverified individuals or websites.
● Report any suspicious messages or activities immediately to BPI Europe via our official channels.
● If in doubt, verify through our official website before taking any action or reach out to us via our official channels.

Published December 2025

Advisory: We’re changing our Terms & Conditions

The latest version of our General Banking Terms & Conditions will be effective 1 June 2024.

Please refer to this document for a summary of the key changes.

Published on June 1, 2024

Advisory: We’ve moved

We are pleased to inform you that our office has moved to a new location effective July 17, 2023.

Our new office is situated at 6/F, 95 Aldwych, London WC2B 4JF. The nearest landmarks are the London School of Economics and the Australian High Commission.

For banking needs or enquiries regarding your accounts, please call 02078350088 during our banking hours (weekdays, 9:30AM to 4:30PM) or e-mail us at bpinoy@bpieuropeplc.com.

Published on July 15, 2023

Advisory: Over-the-counter Transactions

In relation to the notice of termination of our remittance services dated 01 October 2019, we are currently servicing only the following over-the-counter transactions:

a. Opening or closure of STAR and STAR PLUS accounts  

b. Withdrawal of monies

If you have other banking needs or inquiries regarding your account with us, you may reach out to us through our various contact channels.

Published on May 22, 2023

Advisory: Office closure due to COVID-19

As we continue to follow the government guilines and precaution measures in light of the COVID-19 situation, our office at Earl's Court remains closed until further notice. These measures are being taken with your, and our staff's, best interests in mind.  However, we will be entertaining enquiries and transactions through our email address at bpinoy@bpieuropeplc.com.

Published on October 2021