Remittance Inquiry
Check your recent remittances by calling our hotline.
Learn how
Features
Automated Inquiries

No need to wait for a phone banker to confirm your remittances.
Just type the necessary information on your phone.

Extra Security

Confirm transactions with your 16-digit account number and the One-time PIN (OTP) you’ll receive on your device.

Quick guide

How to inquire about your remittances via phone

1. Dial 889 10000. Choose Option 6.
2. Enter your 16-digit Debit Mastercard number. Confirm mobile number.
3. Receive and enter the 6-digit One-time PIN (OTP).
4. Last 3 remittance transactions in customer’s primary account will be announced by IVRS.

BPI Online
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Frequently asked questions

What is Phone Banking?

Phone banking lets you bank wherever you are by calling any of the verified BPI hotlines. From inquiring your account balance to paying your utilities, it offers a comprehensive suite of services for your needs.

What if I’m outside the Philippines?

International clients can also inquire their remittances by calling any of our international toll-free numbers.

How else can I call BPI Phone Banking?

The following are the verified phone numbers of BPI:

• 889 10000 for Metro Manila
• 1 800 188 89100 for domestic toll-free calls (available to PLDT subscribers)
• +63 + 2 + 89 10000 for mobile phone users

For calls using mobile phone and non-toll free numbers, call charges may apply depending on your network operator.

Discover Online Banking

Online

Discover how BPI Online can make your everyday banking easier.

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Mobile

Bank wherever you are with the BPI Mobile app.

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Partner Apps and Websites

Fulfill everyday payments with your BPI Online account.

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Customer Service
Find Us
Send us a message

For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

Regulated by the Bangko Sentral ng Pilipinas with email address consumeraffairs@bsp.gov.ph.
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