How to Redeem

Online redemption via VYBE by BPI

1. Download the all-new VYBE by BPI app on the App Store (iOS) or Google Play Store (Android).

2. Create an account in VYBE and log in.

3. Navigate the BPI Rewards page to browse the rewards catalogue.

4. Select vouchers and redeem real-time through the VYBE app.

Redeem via Other Channels

There are 3 ways to redeem this item.

1. Call us through our 24-hour BPI Contact Center:

• (+632) 889-10000 (Philippines or International)
• (+632) 1-800-188-89-100 (Domestic Toll Free)
•  International Toll-free Numbers

2. Send a message to Contact Us and provide the following details:

• Last 10 digits of your credit card number
• Registered email address
• Choose ‘Other Concerns’
• Choose ‘Credit/Prepaid Card Inquiries and Transactions’
• Indicate in the Summary of the Concern: BPI Rewards Redemption, registered email address, Customer Number, Customer Name, Reward Code, and Number of BPI Points for conversion.

3. Visit any BPI branch near you or contacting your Branch Manager or Relationship Manager.

Terms and Conditions

1. Each eGift has a unique code that corresponds to an amount or item. To use the eGift at the store, the code must be given by the recipient to the store manager for validation.

2. The recipient must wait for the store manager to finish the validation process. The store manager will receive a validation response indicating the eGift amount and validity. The store manager will follow only what is indicated in the validation response.

3. The recipient is responsible for the safekeeping of the eGift code. The recipient must only give this to the store manager once he/she commits to use it at the store.

4. In the event that the store's eGift validation system is offline or unavailable, the store manager shall politely decline to accept the eGift. The recipient may still use the eGift when the system is back online.

5. The eGift may not be valid for use on certain promotional items/services and it cannot be exchanged for cash.

6. The eGift is for one-time use only. If the total value of eGift is not used up, there will be no cash change given. If the purchase goes beyond the eGift amount, the recipient is to pay for the difference.

7. Multiple eGift codes may be used per transaction.

8. The eGift is valid for use at any Bistro Group restaurant: TGI Friday's, Italianni's, Fish & Co., Modern Shanghai, Watami, Bulgogi Brothers, Buffalo Wild Wings, Texas Roadhouse, Red Lobster, Hard Rock Cafe and Denny's, The Test Kitchen, and Savage MNL.

9. If the eGift is a Bistro BFF Card, it is not valid as payment for food because it is a loyalty card. eGift is not valid for BFF card and other merchandise purchases.

10. The eGift is not valid for delivery transactions.

11. To redeem the BFF card, the customer must visit any of The Bistro Group participating stores.

Powered by Giftaway

Giftaway

For any concerns or clarifications on your eGift, please contact support@giftaway.ph

BPI

For inquires and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.