Enjoy free membership fee for your BPI Gold Mastercard by converting your BPI Points.
How to Redeem
1. Upon redemption request, cardholder must provide the following:
- Card or Customer number
- Item code
- Item quantity
2. Redemption of card membership fee will only be allowed after it has been charged to the cardholder’s account.
3. Redemption will be processed within 7 to 15 banking days from receipt of a valid request.
4. Redemption of points can be made anytime by doing any of the following:
a. Calling us through our 24-hour BPI Contact Center:
- (+632) 889-10000 (Philippines or International)
- (+632) 1-800-188-89-100 (Domestic Toll Free)
- International Toll-free Numbers
b. Sending an email to email@example.com:
- Indicate in the email subject Rewards Redemption.
- In the body, provide the following details: Customer Number, Customer Name, Reward Code, and Number of points for conversion.
c. Visiting any BPI branch near you or contacting your Branch Manager or Relationship Manager.
d. Sending an SMS request to 225689 with your BPI Credit Card-registered mobile number in this format:
BPIREDEEM [space] [Last 10 digits of customer number] [space] [Item Code] [space] [Quantity]
Sample: BPIREDEEM 1234567890 MEMFEEGOLDCC 1
5. Membership Fee Credits will be reflected on your next statement date.