- Customer Service
Customer Service
For inquiries or concerns about your plan, you may reach us through the following:
Via BPI 24-hour Contact Center
- (02) 889-10000 for Metro Manila
- 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers from 6 AM to 8 PM daily)
Note: Press option “4” + “2” + “2” to talk to a Phonebanker
You may speak with our Phonebanker for the following inquiries/transactions:
- Benefit Claims
- Updating of Personal Information
- Updating of Contact Information
- Transfer of Plan Ownership Due to Death of Planholder
Via Email
- customerservice@ayalaplans.com.ph.
Visit or write us at 8/F BPI-Buendia Center, Sen. Gil Puyat Ave., Brgy. Bel-Air, Makati City 1209.
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For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
Deposits are insured by PDIC up to P500,000 per depositor.
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