beep™ Card Frequently Asked Questions

1. What will happen if I lose or misplace my Amore Visa Prepaid beep™ Card?

Your Amore Visa Prepaid with beep™ card has 2 separate wallets: Visa wallet for online and in-store purchases and a beep™ wallet used to pay for tollgates, MRT, LRT, and bus fares.

Once your Amore Visa Prepaid with beep™ card is lost or misplaced, load from your Visa wallet can still be refunded while load from your beep™ wallet can no longer be recovered.
We encourage you to handle you card with care to ensure that you don't lose or misplace it.

2. Who can I contact if I have inquiries or concerns regarding my prepaid card?

For inquires and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

Related information

Card Fees and Charges

Check out the applicable fees and charges.

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BPI Prepaid Cards are not DEPOSIT PRODUCTS, and the value stored is not insured by the Philippine Deposit Insurance Corporation and is not guaranteed by the Bank of the Philippine Islands.