How to redeem
1. The program is open to all BPI Credit Cardholders (with any of the following BPI Credit Cards qualified to earn Real Thrills Rewards points):
- BPI Blue Mastercard
- BPI Gold Mastercard
- BPI Edge Mastercard
- BPI eCredit Card
2. Upon redemption request, cardholder must provide the following:
- Card or Customer number
- Item code
- Item quantity
3. Shopping credits will be credited to the nominated BPI Credit Card within 5 to 7 banking days from receipt of a valid request.
4. Redemption of points can be made anytime by doing any of the following:
a. Calling us through our 24-hour BPI Contact Center:
- (+632) 889-10000 (Philippines)
- (+632) 1-800-188-89-100 (Domestic Toll-free)
- (+632) 889-10000 (International)
- International Toll-free Numbers
b. Sending an email to firstname.lastname@example.org and indicate the following:
- Indicate in the email subject Rewards Redemption.
- In the body, provide the following details: Customer number, Customer name, Item code, and Number of points for conversion
c. Visiting any BPI branch near you or contacting your Branch Manager or Relationship Manager.
d. Sending an SMS request to 225689 with your BPI-registered mobile number in this format:
BPIREDEEM [space] [last 10 digits of customer number] [space]
[item code] [space] [quantity]
Sample: BPIREDEEM 1234567890 512002 2
5. Shopping credits will be reflected on your next statement date.