Pay on Delivery
Cash on delivery made contactless.
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Benefits
Convenient

You can pay for your package  upon delivery using the BPI Mobile app.

Safe and Secure

Transactions are protected with One-Time-Pin (OTP) verification.

Contactless

You can pay digitally whenever the delivery arrives. No need to prepare the exact cash.

Note: Currently available in NCR and Rizal. It will be available in other areas soon.

Quick guide

How to link your BPI account to the pay on delivery facility

Upon checkout at select websites or apps, Entrego will send an SMS about your package's expected delivery date.

1. Go to the BPI Mobile app, swipe up and click on the "Pay on Delivery" banner.
2. Enter your mobile number and tap "Proceed."
3. Key in the One-Time PIN sent to your registered mobile number.
4. Enter your BPI Online username and password.
5. Select the BPI account you wish to pay from.

Note: You must link for pay on delivery at least a day before the estimated delivery date of the package. 

How to pay on delivery

1. You will receive an SMS from Entrego informing you which packages qualify for pay on delivery with Transakto.
2. When the delivery is at your door, launch the BPI Mobile app on your smartphone.
3. Swipe up on the login screen and tap the "Pay on Delivery" option.
4. Enter your mobile number and key in the One-Time PIN sent to you.
5. Select a package and tap "Confirm Payment."
6. Enter the One Time PIN.

You and your delivery agent will receive an SMS confirming your payment.

In case you encounter any problems after you received your payment confirmation, use your payment reference number to inform your delivery agent that you have successfully paid. Ask your delivery agent to call their distribution hub in case the agent didn't receive the SMS to confirm your payment. 

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Frequently asked questions

Which courier service companies use the pay on delivery service?

Pay on delivery is initially available in Entrego. This option is powered by Transakto. The courier will provide information via SMS if the pay on delivery facility via Transakto is available* in your area.

*Currently available in NCR and Rizal. It will be available in other areas soon.

What is Transakto?

Transakto is a payment partner of BPI which allows you to pay on delivery with no cash needed. You can pay securely through your BPI Mobile app and make online shopping safer, faster, and more convenient.

Learn more about Transakto here

Who can use Transakto?

All BPI clients who are registered to BPI Online can use this feature.

How do I link my BPI account to the pay on delivery facility?

Upon checkout at select websites or apps, Entrego will send an SMS about your package's expected delivery date.

1. Go to the BPI Mobile app, swipe up and click on the "Pay on Delivery" banner.
2. Enter your mobile number and tap "Proceed."
3. Key in the One-Time PIN sent to your registered mobile number.
4. Enter your BPI Online username and password.
5. Select the BPI account you wish to pay from.

Note: You must link for pay on delivery at least a day before the estimated delivery date of the package. ​​​​​​​

How do I pay on delivery?

1. You will receive an SMS from Entrego informing you which packages qualify for pay on delivery with Transakto.
2. When the delivery is at your door, launch the BPI Mobile app on your smartphone.
3. Swipe up on the login screen and tap the "Pay on Delivery" option.
4. Enter your mobile number and key in the One-Time PIN sent to you.
5. Select a package and tap "Confirm Payment."
6. Enter the One-Time PIN.

You and your delivery agent will receive an SMS confirming your payment.

In case you encounter any problems after receiving your payment confirmation, use your payment reference number to inform your delivery agent that you have successfully paid. Ask your delivery agent to call their distribution hub in case the agent didn't receive the SMS to confirm your payment. 

How will I know if the transaction was successful?

You can verify your transaction in two ways:

1. Via the transaction reference number in Transakto's website.
2. Via the email confirmation from BPI, which will inidicate the successful transaction.

What is the minimum transaction amount to avail of Pay on Delivery?

The minimum transaction amount required for this facility is Php 1,500.

Is there a pay on delivery limit?

Yes. The maximum amount that you can pay on delivery is Php 50,000 per day subject to the daily transfer limit.*

*This limit includes cash-ins and payments to partners like billers and merchants, load prepaid phones, load other prepaid accounts, transfers to other BPI accounts (unenrolled), and Instapay transfers.

Can I cancel my transaction?

Transactions cannot be cancelled if you have submitted the One-Time PIN (OTP) on the Transakto website.  

Who can I contact for inquiries and concerns regarding this service?

For inquires and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

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