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  • Contact Information

Contact Information


BPI International Finance Limited

5/F, LHT Tower
31 Queen's Road Central
Hong Kong


Telephone Number

+852 2521-1155

Fax Number

+852 2845-9170

Email Address

BPI-IFL@bpi.com.hk

SWIFT

BPIIHKHH


At BPI International Finance Limited, we are committed to providing our customers with superior services. Your opinion(s) or suggestion(s) regarding our products and services will enable us to serve you better. To share your opinion(s) or suggestion(s), you may contact us through the following channels:


Mailing Address

Complaint Officer
BPI International Finance Limited
5/F, LHT Tower
31 Queen's Road Central
Hong Kong

Fax Number

+852 2845 9170

Email Address

BPI-IFL-Complaints-Officer@bpi.com.hk

Complaint Officer

+852 2521 1156

Office Hours

Mon-Fri (9:00 AM to 6:00 PM)

Note: Please note that all calls may be recorded to ensure service quality.


We will acknowledge your opinion or suggestion within 7 days of receipt. In the event that further investigation is warranted, we shall update you on the progress or respond to you within 30 days. Please note that where a customer opinion or suggestion is lodged by a third party, we shall only contact the respective customer rather than the third party in order to protect our customer’s privacy.


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