Customer Support for New Housing Loan Applications


For inquiries about your BPI Housing Loan application, you may reach us through the following channels.

Telephone/Mobile Number and E-mail
Telephone/Mobile Number & E-mail
Metro Manila
Metro Manila
Metro ManilaHousing Loan Sales Contact NumberHousing Loan Email Address
Head Office
housingloan@bpi.com.ph


Luzon
Luzon
LuzonHousing Loan Sales Contact NumberHousing Loan Email Address
Baguio(+074) 442-9605
(+632) 917-5998323		housingloan@bpi.com.ph
Laoag
Dagupan(+632) 917-5303699housingloan@bpi.com.ph
Tuguegarao Desk(+078) 844-2084
(+632) 975-3193495
San Fernando(+632) 917-5207586
(+632) 917-5207590		housingloan@bpi.com.ph
Lipa(+632) 917-5207176housingloan@bpi.com.ph
Naga(+054) 472-1670
(+632) 917-5631312		housingloan@bpi.com.ph
​​​​​​​
Visayas
Visayas
VisayasHousing Loan Sales Contact NumberHousing Loan Email Address
Bacolod(+034) 434-6524
(+632) 917-5383573		housingloan@bpi.com.ph
Cebu(+032) 231-3097
(+032) 231-3395

housingloan@bpi.com.ph

Iloilo(+033) 509-8383
housingloan@bpi.com.ph
Mindanao
Mindanao
MindanaoHousing Loan Sales Contact NumberHousing Loan Email Address
Cagayan De Oro(+088) 856-2902
(+632) 917-5411093		housingloan@bpi.com.ph
Zamboanga(+062) 955-3568
(+632) 995-6206171		housingloan@bpi.com.ph
Davao(+082) 235-3559
(+082) 235-3561
(+632) 917-5207625		housingloan@bpi.com.ph
General Santos(+083) 554-0286
(+632) 965-1589703
(+632) 909-2632738		housingloan@bpi.com.ph
SMS
SMS

For Inquiries about your Auto or Housing Loan, you may reach us via SMS


1. Send an SMS to (+632) 917-8910000

Use the format: Loancallback<space>Loan Account Number<space>Loan Account Name<space>Email Address<space>Contact Number<space>Brief Concern/Inquiry


2. Please expect a call from us within 1-2 banking days to verify the inquiry details.

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    For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

    Deposits are insured by PDIC up to P500,000 per depositor.

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