Roaring Rewards Promos: Frequently Asked Questions

Who are eligible to join the promo?

The promo is exclusive to all BPI accountholders* who are enrolled in BPI Online and have an account on Grab or Facebook Messenger.
 
*Notice: The merger of BPI and BPI Family Savings Bank(BFSB) is now official.  We have begun merger activities. Until such time that we complete the integration of BFSB accounts with BPI, please continue using your existing BFSB account details to avail of promos.  For more information, visit the OneBPI website. 

When is the promo period?

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How do I avail of the discounts, rewards, and freebies?

You can avail of the discounts, rewards, and freebies when you do the following:


What discounts, rewards, or freebies will be made available to me if I cash in or pay using BPI Online?

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Are the discounts, rewards, or freebies applied automatically?

For GrabPay, you will instantly receive your GrabFood discount voucher after your eligible transaction.  

For Pay via Messenger participating merchants: 


How many times can I avail of the discount, rewards, or freebies?

Discounts, rewards, or freebies can only be availed once.

Is there a limitation on the discount, rewards, or freebies?

Promo prizes are non-transferrable, non-cumulative, cannot be exchanged for cash or other products, and cannot be used in conjunction with any other discounts, promotions, fixed price items, unless otherwise provided.

How do I link my BPI Online account to my GrabPay wallet?

1. On the Grab app, go to Payment. 
2. Tap “Cash In.” 
3. Select Linked Bank Account. 
4. Under Link a New Account, select “BPI”, and tap “Link Now.” 
5. Enter your BPI Online username and password. 
6. Select the BPI account you want to link. 
7. Enter the One-Time PIN sent to your registered mobile number and proceed to cash in.

How do I cash in to my GrabPay wallet using my BPI Online account?

1. On the Grab app, go to “Payment.” 
2. Tap “Cash In.” 
3. Select “Linked Bank Account.” 
4. Under Your linked account, select your BPI account. 
5. Enter the amount and tap “Cash In.” 
6. Enter the One-Time PIN sent to your registered mobile number. 

How do I pay on a Facebook Messenger store using my BPI Online account?

1. On the Facebook Messenger of the participating merchant, tap “Shop Now.” 
2. Add items to your cart and proceed to checkout. 
3. Enter the necessary details and select “BPI” as your payment option. 
4. Enter your BPI Online username and password. 
5. Select the BPI account you will pay from. 
6. Enter the One-Time PIN sent to your registered mobile number.

Who can I contact regarding promo concerns?

For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.

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