Golden Cashbacks Promos: Frequently Asked Questions

Who are eligible to join the promo?

The promo is exclusive to all BPI accountholders* who are enrolled in BPI Online and have an account on the following apps: Shopee, Lazada, Grab, MegaPay, SquidPay, or AllEasy. 

*Notice: The merger of BPI and BPI Family Savings Bank(BFSB) is now official.  We have begun merger activities. Until such time that we complete the integration of BFSB accounts with BPI, please continue using your existing BFSB account details to avail of promos.  For more information, visit the OneBPI website. 

When is the promo period?


What is the minimum cash in amount?

The minimum cash in amount to join the cashback promo is Php 888.

What is the cashback amount for a valid transaction?

The cashback amount is Php 88 and will only be credited once. 

Will the cashback prize be credited instantly?

Here’s the turn-around-time to receive your cashback: 


How do I know if my cash in is qualified for the promo?

A push notification will be sent to inform you that you’ll be receiving a cashback. 

How will I know if my cashback was credited?

A push notification will be sent to inform you that the cashback has been credited. 

How many times can I receive the cashback during the promo?

You may only receive a cashback once for every participating e-wallet partner. 

Is there a limitation on the use of a cashback?

a. Cashbacks are non-transferrable and cannot be exchanged for cash or other products.  

b. Specific to Lazada, cashbacks may not be used for the following purchases: 
-Digital Goods (e.g mobile Top Up, Digital Vouchers/E-vouchers)
-Multimedia, Music and Books
-Formula Milk (Infant 0-6 months, 6-12 months 1-3 years)
-Gold and Fine Jewelry
-Items worth more than Php 50,000 and;
-Other products which may be excluded from time to time due to regulatory laws 

Is there a validity for the use of the cashback?

All cashbacks are valid to be used within 60 days from when it is credited to your account. 

How do I link my BPI Online Account to an e-wallet?


How do I cash in using my linked BPI Online Account?


Who can I contact regarding promo concerns?

For inquiries and comments, send us a message ​​​​​​​or call our 24-hour BPI Contact Center at (+632) 889-10000.

Related information