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How we protect you
Learn how we keep you safe with our online security measures.

Relax and know your money is safe

Learn how to transact securely using our digital channels.

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Activate your Mobile Key

Make online banking transactions easier and safer through biometrics or a nominated PIN code.

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Update your mobile number

It is important to keep your registered mobile number up-to-date for a seamless online banking experience.

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Personalize your account settings

You can easily and securely personalize your account settings through your desktop, laptop, or our mobile app.

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Make use of QR codes

It is safer and more convenient to use QR Codes to transfer money to other BPI accounts.

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Secure your ATM and CAM transactions

Protect yourself and your information to keep every visit to an ATM and CAM safe.

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Cybersecurity Tips
Ensure the safety of your account information and online banking transactions.
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How to report fraud attacks

How to report via call or the website

1. Send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.
2. For phishing e-mails received, do not reply, click on any link, or download any attachments in the e-mail.

How to report via social media

Send a private message to our official Facebook and Twitter accounts (look for the verified badge).